Den Snapdeal Tv-Shop — product quality is worse and want to return

Website:tvshop.in

Received a product yesterday (Ordered from you, dr cook utensils worth 1250rs. The product is extremely pathetic and i raised complaint immediately to your customer support ([protected])

Today i get a call from mr sumit ([protected]) saying "we don't take products return, no refund, replacement possible and just because you don't like the product". Is this how e-commerce policy acts nowadays? Unethically robbing money for fake products like this and provide no service further as soon as you get our money.

I want to return the product and need the refund at any cost.

The utensils are too small than what they show completely - very small, different colour, very delicate and low-quality. I'm going further to launch a complaint at consumer court and i have enough things to prove.

This will be brought front to the media and notified to every consumer on how tv-shop products and a warning to the clients are soon shared. The consumer has all the right to get the appropriate product for the value provided. This injustice and scam is not tolerated
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