Dena Bank — 54 days delay in cheque clearing.

Address:

Nashik, Maharashtra, 423102

Dear sir,
I have saving account in your bank at deola, distict-nashik maharashtra ifsc coad - bkdn0520343. I have deposited more than 4 cheque in drop box
On date 17/02/2018. The cheque are intercity clearing branch of deola merchant's co. Op. Bank. Those cheque's are return at your branch on 11/04/2018. Meanwhile we inquired about the same 10-15 times in thees 54 days. There is not proper response from you staff. They were reply that clearing is not received from another side.
Will you please explain that what is rule of cheque clearing in rural intercity branches. There are a lot of complaint like this in your branch. Lots of people are suffering in this issue.in between those 54 days we cant take any action the party who gives us the cheque and legally your branch is also responsible for for the loss.
Why we don't complaint against you to consumer court or rbi?

Hope you reply positively.

Regards
Aanna khandu jadhav.
Account no[protected]
Mobile no - +91 [protected]