Dena Bank Customer Care
Dena Bank
Customer satisfaction rating: 3%
Submit a Complaint
165
COMPLAINTS

Dena Bank Customer Care

Dena Bank

TwitterFacebookLinkedInGoogle+
Address
Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E]
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
111
down
53


Fax:
Fax:
+91 79 2658 0864
+91 22 2654 5581
+91 22 2654 5999

Customer satisfaction rating
3%
Complaints
165
Pending
0
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Dena Bank Complaints & Reviews

Sort by:

Dena Bank — regarding loan scheme

 Love sai on Jul 15, 2017
Above attached documents i have downloaded from dena site then after i went to bank. I have applied for loan related scheme. I have already submitted my application with my all the documents. I thoroughly read all the pages. I am eligible for this scheme. But even i am not getting proper responses from the branch. Many times i went to bank and got reply it's under process. Finally i got reply that they have forwarded. It's more than 2 months. I am doing job in another place which is 500 km away for me it is not possible to visit my branch every time. Second thing they don't have knowledge about...
Complaint comments  Read comments Complaint category Home & Garden

Dena Bank — Not working staff and manager

 asraf khalyani on Jul 13, 2017
Sir me dena bank me a.. C khulwane gaya tha waha par k sttaf ne mujse badi hi battamizi baat ki aur meri koi baat sune bager hi muje dusre bank me jane ko keh diya...
Me gujrat se hu mera name asraf khalyani he aur my city... Botad he jo bhawnagar dist me he aur mera mobail nomar..8160077977 he pallezs meri help kijiye sir

Plz
Plz plz help me sir...
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — Refund my unsuccessful transaction amount rs 9246/

 rakesh kumar swarnkar on Jul 5, 2017
Sir, my a/c114010002143 in jhansi [up] branch sir on 17/06/2017 i was paying the car policy premium to national insurance co of rs9246/through atm on line transaction is failed showing some error at same moment my a/c debit same amount even national insurance not receive amont please look this matter and solve soonest and refund my monney sir i already written complain jhansi bramnch on20/06/2017&27/06/2017 but not refund my money please inform my e mail rakeshkumar21069@gmail.com...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Online transaction failed but money deducted from my account.

 Divyanshu Gahlot on Jun 26, 2017
I was paying the fees of 1st semester in upes college (Mba college at dedhradun) of amount 17, 500/-. But transaction failed showing some error and at same moment money get deducted from my account. Even college hasn't received the amount. Now pl look to this matter and solve at the soonest. Bank account is at gandhidham branch. Pl solve the issue at the earliest and refund me back the deducted amount i. E 17705rs in my account....
Complaint comments  Read comments [1]Complaint category Universities

Dena Bank — Non payment of int.on my PF contribution from 2008 till settlement.

 dwarakibr on Jun 24, 2017
The management of Dena Bank has not paid int. On my PF Contribution from 2008 till payment in the year 2015. My PF No.P 3444. The PF settlement was done by Dena Bank in the year 2015 after prolonged correspondence. My services with the Bank ended in the year 2008. My requests for payment of int. Is not considered by the management. Further, the management adjusted the entire proceeds towards loan account. They have recovered loan proceeds by applying int. Uptodate whereas refused to pay int. On the delayed payment of PF....
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — Not giving permission for net banking

 Harish metal india on Jun 22, 2017
Dear sir,

Our cc account in your bank 1.42cr (Acc 080813001031 - dena bank - bapunagar)

We request to bank for joint signature when we got cc, but now all transaction going by net banking (All taxes: vat. Advance tax, tds, etc) but your bank not giving permission for net banking and not excepted our request for single signature or any one signature those require as require for net banking...
Complaint comments  Read comments Complaint category Business & Finances

Dena Bank — Transaction failed still receive sms as debited

 rohit4188 on Jun 20, 2017
Hello i rohit m prajapati on night of 16 june 2017 used my debit card ending of (My saving ac 078610008316 of dahisar east branch) for purchase of rs.2551 on modicare.com which has gateway named pay u money. It showed that was declined by your bank then again it was cancelled with soory message. Then i tried to credit rs 2500 to modicares m-wallet through same pay u money which was successfull
But after that i recieved sms debiting both amount i. E 2551 and 2500 on the same time 00.45 which was 17 june then
Waited for correction and got another sms of crediting 30 rs.???
Plz...
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — Asba amount not released

 sumit sara on Jun 20, 2017
Hii,
My mother saving bank account is in dena bank and i feel regret for that cause of poor service of bank for customers. Her account no is 112610004337 with the name of poonam sharma, she applied for hudco ipo through this bank account and she didn't got any allotment for this ipo but the respective amount is still in lien balance in her account after almost one month of allotment date.

She visited many times to the home branch and asked manager to do some action on it and also gave a written complain to the branch still no action taken by him or your bank. I am requesting...
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — Dena bank complaint against mr. Pushpendra singh solanki (Manager dena bank saket branch)

 Dr Devendra Kumar Balhara on Jun 16, 2017
Sir/ madam,

Most respectfully i beg to state that i dr. Devendra kumar has account no. Xxxxxxxx6484 in your dena bank branch saket. I applied for the loan to setup my clinic neb ortho and dental care centre in 2015. I completed all the formalities & loan was sanctioned, but an 06/07/2016 at 11:41, i received a message on my mobile that rs. 30, 000 debited from my account for some divya aggarwal, immediately i contacted bank manager mr. Pushpendra singh on this mobile no. 7042993323 regarding the transaction without my knowledge and authority. He initially told me he would return...
Complaint comments  Read comments Complaint category Banks

Dena Bank — About paytm

 Rishiraj Sunva on Jun 5, 2017
I cannot add money to my paytm by my dena bank rupay debit card,
What is the problem?
Wtf...
How can that be?
I tried iy before,
Btw it show ur transactions are still pending with bank,
Some transactions were failed,
How?
I really don't kno what do i do?
Plz let me use paytm zzz...
What a use of card,
If i cannot use paytm for transactions...
Complaint comments  Read comments Complaint category Online Games

Dena Bank — Not given agriculture loan (pak dhiran)

 Sidhdharth Parmar on Jun 1, 2017
Respected sir,
I am living in navalgadh village at tehsil - dharangdhra dist - surendranagar in gujarat and my field is available in dharangdhra tehsil. So i applied loan for agriculture (Pak dhiran) from last 2 month at dena bank dharangdhra tehsil branch but bank manager makes some hopeless/weightless argument like your village is defaulter, today peon not available, next week sure about loan, now i can not find your paper in this bank ta-dharangdhra dist - surendranagar in gujarat. My field agriculture survey no. Is 650 & 68.
Sir, our country celebrated the 70th year of independence...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Education Loan [Resolved]

 DYSfunctional on May 31, 2017
I just passed 12th ICSE board exam and even passed the IIHM entrance exam.
I went to the bank for education loan.
We have been coming to the bank for loan since one month because they kept on saying that they might proceed the loan but at the very end moment they denied us from providing education loan. Are we fool or what? Its about my future, I'm a brilliant student but I think because of them I might loose my future!
Please help me!!!...
Complaint comments  Read comments Complaint category Loans

Dena Bank — Missvjav

 9041318452 on May 25, 2017
To,
The head office,
Branch=dena bank, dirba, distt. Sangrur, punjab,
Subject= miss behave and using roudly behaved,
Respected sir,
I have an account in your branch dirba, distt. Sangrur. I was went your branch for account statement and opening a new account. I asked him for giving me a account opening form but he said i have no account opening forms and we don’t a account. I am a accountant from 27 years. I was deals with all other banks but that type of behavior i don’t see in other banks.in your branch krishan kumar in a staff which a miss behavie...
Complaint comments  Read comments [2]Complaint category Other

Dena Bank — Cheating after EMI payments

 cdheart@hotmail.com on May 24, 2017
Is there anyone listening in this Bank.

100's of time I have been requesting.
We have paid all the 84 installments EMI's.
You must close that loan.
I also requested to do a one time settlement with 6 lakhs more.
Asking 14 lakhs more is pure cheating.
I am here in USA, fell helpless and frustrated.

Mr. Sanjay
I know you have been lying to us all the while.
You do not reply to email.
You do not pick my phones.

Unfortunately no one else from the bank replies it.
Look like everyone is so trained...
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — Transaction failed

 Ravigodhaniya on May 20, 2017
I am ravi godhaniya from gujarat but now i am studying in bangalore. Now i have pay college fee. But when i withdraw money my amount debited 10020 rs. But cash didn't​ get me. I did complaint last saturday 13 may 2017 but now didn't get any ans. So please make some inquiry nd credit my debited amount 10020 rs. My complaint no 2017051310091053. Status is pending....
Complaint comments  Read comments Complaint category Other

Dena Bank — Amount deducted and now no one answering

 kalpana17 on May 12, 2017
I have paid passport fee by using dena bank rupey card and transaction has been failed.. I have contact for that too many time,, but no one answer for that... Everyone giving another contact no. For call... I have done transaction on 18 apr and today 12 may... Still i didnt get any reply... I have sent mail and also ragister complaint on dena bank website but i didint get any answer.

I am from makuva, bhuj gujarat having account in mankuva branch... Even in branch no one help me.. Also mananger trying to escape from my issue.....
Complaint comments  Read comments [2]Complaint category Banks

Dena Bank — Amount 10000.00 not credited to my account by Dena Bank

 mohanrewatkar on May 3, 2017
By BHIM app- Details of transaction
Transaction id-712010143749
dt-30/4/17
time-10:14:37
Remarks-none
Amount-10000.00
While transaction by BHIM app. Rs. 10000 debited from my account, but not credited to party and not reversed to my account either. I frequently contacted customer care but they were unable to resolve my issue. Also, I e-mailed at denamconnect@denabank.co.in on dt. 30.04.2017 but the issue is still pending.
Also i have lodged the complaint vide complaint no. 2017050311283278 dated 03/05/2017 through www.denabank.com...
Complaint comments  Read comments [2]Complaint category Banks

Dena Bank — Unknown person withdraw rs. 10000 from my saving account.

 Naresh1965@ on May 2, 2017
Respected sir,
Dated 06/01/2017 unknown person withdraw rs. 10000/- (Rupees ten thousand only) from my saving account from chinchani branch with duplicate signature and handwriting by withdrawal slip. I have no cheque book facility.
When i come to know about that offense dt.28/04/2017 i immediately informed and inquired about withdrawal to the bank staff but they neglected my request.
Sir, kindly arrange the inquiry about above matter.

Please do the needful.
Naresh chintaman patil...
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — TDS deducted after submission of 15G Form

 Megha Chavda on Apr 27, 2017
I have opened my saving a/ no.055010005510, customer id:006886396, in dena bank isanpur branch since 12to13 years

We have submitted the 15g form dt.20.01.17 to bank still tds @20% deducted on my fixed deposit no.055066038632, dt.18.04.17 rs.37700. I have attached receive copy of 15g form for your reference. So kindly refund my tds amount.
Today i have complained to national conusmer about the bank's employees of laziness towards work. My complained no. Is 247346....
Complaint comments  Read comments Complaint category Banks

Dena Bank — Dena bank employee misbehavior digital india

 Sharad pandey01 on Apr 7, 2017
Dear madam /sir,

It is very painful to write it to you hope you will take the necessary action on same.

I had a salary a/c with dena bank ending with 27634. at nehru place branch.
It was opened on date 6-03-2017 today after a month on 07-03-2017 i visited to withdrawal some amount. when i filled details and visited counter the counter man said that your sign has not been scanned you have to wait i waited there and asked to the another person for my online details of internet banking for which i had filled form two time on 06-03-2017 while a/c opening and again...
Complaint comments  Read comments [1]Complaint category Banks

Recently Discussed

1 days ago
Dena Bank
Online transaction failed but money deducted from my account.
7 days ago
Dena Bank
Not working staff and manager
10 days ago
Dena Bank
regarding loan scheme
26 days ago
Dena Bank
Non payment of int.on my PF contribution from 2008 till settlement.
27 days ago
Dena Bank
Transaction failed still receive sms as debited

Featured Complaints

www.bdomains.com