[Resolved]  Dena Bank — amazon refund amount not received

Apr 13, 2020

Updated by Shubham Sonsurkar I contacted Amazon customer service they told me the refund is initiated. Thus I tried contacating Dena Bank Customer service but it didn't help me with my problem hence I haven't received my amount

Apr 13, 2020

Updated by Shubham Sonsurkar My Contact Number: [protected]

Apr 19, 2020

Updated by Shubham Sonsurkar It's been a while I got an email from Dena Bank customer service and asked for my contact number but after that there is no reply from them I even tried to reply on their email but no answer. There customer service is not helpful I asked contacted them on the customer service number[protected] and asked them regarding my problem with payment as I haven't got and it's been 15 days now they I told them about the reference number given by amazon so they can track my transaction regarding my refund but they told me to directly visit the bank so I went to the bank branch and gave them the refund reference number but they said we don't do that and should ask amazon about this hence the bank is completely irresponsible, if nothing is solved and I do not get my refund amount I might have to take some legal actions regarding this to the consumer court