Dena Bank — atm payment refund

Address:

B-25 Amar colony Nangloi

Hi i am tarun kumar verma customer of dena bank yesterday on 27 september 2020 i visit in a atm for cash
When i try to collect my amount atm has occurred error and its showing on display that your transaction is cancell
I did try twice but i didn't recieve my money the amount deducted form account is 4000rupees but i didn't recieve a single ruppes