Dena Bank — money transferred in wrong account and complaint not solved by the branch head

Address:

Dena bank Nandej barejadi Ahamadabad (382435)

By transferring money through upi I did a mistake in transaction and money transfered in wrong account on 18/12/2019 at that time I complaint to the branch head he told me that money will be refunded in 35 days but he gave me wrong complaint number when I told him he said me that he has already done a complaint till now my money is not refunded