Dena Bank — Not giving permission for net banking

Address:

380023

Dear sir,

Our cc account in your bank 1.42cr (Acc[protected] dena bank - bapunagar)

We request to bank for joint signature when we got cc, but now all transaction going by net banking (All taxes: vat. Advance tax, tds, etc) but your bank not giving permission for net banking and not excepted our request for single signature or any one signature those require as require for net banking