Desun Hospital And Heart Institute — Suffering from failure of hospital authorities and treatment reports.

Address:

720, Eastern Metropolitan Bypass, Golpark, Sector I, Kasba, Kolkata, West Bengal 700107

My patient Mr. Kesto Das last 06/09/2021. At 23:15 PM at Desun Hospital (720, Eastern Metropolitan Bypass, Golpark, Sector I, Kasba, Kolkata, West Bengal 700107) was admitted under ESIC Kolkata, JOKA and on 13/09/2021 he was discharged from the hospital. Other tests including holter monitoring are done while my patient is in the hospital. But on the day of discharge I was not given any Holter monitoring report. Dr. Sanjib Kumar Patra saw the report from Hospital lab and left it depending on him. I found out from Desun hospital and at the time of discharge he called me hospital authority and signed all the documents saying that all reports will be given from billing counter on next OPD booking day. 22nd September, 2021 I came to the billing counter and wanted to see the due slip of my patient Holter monitoring report but I was not given any due slip by the hospital, so they see all the documents and send me to the reception from there I am sent back to the billing counter here I was asked to sit for 10 minutes and then after 25 minutes I went and when I asked you to sit for 10 minutes you were told that you are being prepared. In this way my sick patient was kept sitting for more than 2hours. My patient feels sick on an empty stomach and cannot take medication. I felt very upset and had a very bad experience with Desun hospital.