Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

Sir i have mailed for foreclosure certificate of my loan account no 00001008, on 8th december, the customer care executive told me that it will be available on bank 22dec, after 15days from 08th dec, when i called the customer care again to trace my request they told me it will be available on 24th, sir i want it 24th, and i am still doubt that they will not give me before 24 dec. They are habitual disobedient. Hence i request you please help me. After 24dec if they will give me then sir i couldn't pay the balance upto 31thdec. Then another one emi will be deducted from my account and they'll harrased me again to refund it.

I have availed the loan from dhfl initially my emi is 32488 with 8.7% bit dhfl increases my interest to 9.7% and my emi increases 9 to 10 percent. No one ready give he answers for this even bank not ready to make calculations they said that like this happens indhfl i request you don't take the any loan from dhfl all the people suffering from it. Please take bank loan from reputed bank these people increseses emi every year my emi increases 10 percent means 3500

Firstly the executive will approach a very low interest rate and after loan sanctìon in every 2 months they will change the interest rate and drop a message to your mobile . And the interest rate will be very very high compared to any bank . They changing the Interest rate in the Name of RBI
As per my experiance do not go for DHFL they will trap you and we cannot get out from them . Totally Trap us . As making home is one of our Biggest Dream in our Life

Have taken a Loan amount of 6.75 Lakhs, in 2012, till date payment was done without any defaults. have already paid more than 7.50 Lakhs,
but still my Principal loan amount remains unchanged and to add on forging me again today the EMI has been raised to 9732, without any information, consent or authorisation from me.
Have tried to reach them over phone and emails, by bad no responses from them.
I can feel and realize that, have been cheated by the DHFL corporate, Kindly suggest and help me to have a justice on the excess interest paid till date should be adjusted towards the Principal.

The property is amazing and a worth buy... The work progress is also very good... But i would not rate it 5stars just because dhfl sucks... Dheeraj would only work in collaboration with them for financing.

Problems with dhfl (https://www.dhfl.com.)
1. Total harassment to customers
2. No communication flow, everything comes to you as surprise
3. Improper work ethics and this is a serious one
4. Ill trained employees
5. No appropriate hard or soft skills
6. No ownership of their work
7. You will have to keep chasing them for every piece of their deliverables
8. No processes in place, totally ill managed

Pas per our mou with your company dhflpsl dated on 10/11/16 we are already paid rs 150, 000/- plus service tax to your company
Dhflpsl as advance for the purpose of marketing of our plots/flats/villas to be adjnusted with sales
Commission of dhflpsl or refundable in case of insufficient sales commission to adjust. But after
Completion of 18 months or more your company has not sale any single property. You are commitisted to
Sale all our properties within this period an thats why we are developed our all projects like covering,
Road, electricity, drainage system etc to our all projects.

But till date you are not fulfilled your commitment with our company. Last april we are talked with mr aman jaiswal for this refund request. But till date it is not solve.

So we requesting you, please refund our full advance amount with interest for your doing the needful.

Attached herewith the scancopy of mou.

Regards

Manik adhikary
For marx international
Durgapur
Mob-[protected]

Myself Applicant to Housing Loan purpose. And Main Branch also Approved my application and Sanctioned amount RS.24, 9500/- change but our Branch is located at Nakkalagutta Hanamkonda it's Branch Manager is not disburse funds.

Hence I request you to necessary action against the concerned officer and issue the cheques to I hold building project it is mandatory to me. Call me at [protected]

I Have taken housing loan, and I find discipancies in repaid amount. The bank people are not ready to give loan statement. Regarding this I mailed to higher authority. But of no use.And I want to transfer my loan by take over policy, for this also there is zero response by bank people. Don't know what to do. Reckless bank staff. The staff are arrogant and not obidient to customers.

Sir,
I am an existing customer of your kottayam branch kerala my loan a/c number is [protected], now my emi is rs. 7949, i got a message from dhfl, to my registered mobile number on december 4, 2018. Rplr increse so your emi will be revised to rs. 8994/- from 1st december 2018. This is very huge increse in emi. So please not to increse my emi amount and stay with my old amount rs. 7949/-
And i create my customer portal i didnt get my portal id and password till the date. So please do needful.

My dhfl loan account is 01836721.

1. First disbursement for this loan account was made on 07/07/2018. Second disbursement request was submitted to thane dhfl office on 18/09/2018 with due date as 28/09/2018. Dhfl thane office collected pre emi interest cheque for sept 2018, for this disbursement on 24/09/2018. However even after 2 1/2 months, no disbursement is received.
Customer care as well as thane office rm says, "all disbursements are on hold. And that they cannot give any commitment as to when disbursement will be made.
I am at the receiving end from the builder with interest charges and constant reminders for failure to make this payment. What is hurting most is"hands off"attitude of dhfl staff in this matter as if it is not their responsibility to honour the contractual commitment.

2. Even after 5 months i have not received my loan agreement copy. Standard reply is you will get it along with"welcome kit" (When?)

I thoroughly repent for choosing dhfl as home loan provider due to their tie up with the builder, and slightly lower rate of interest.

As my loan is under subvention plan dhfl and builder are disbursing the loan without my consideration. They have given 567000 loan disbursement without are concern kindly help.. As they have not provided any documents to us.
Even builder has not given us the demand letter, triple agreement copy nor allotment copy.
Loan is disbursed on allotment copy. My sales agreement is still not registered.
Kindly help now i want to cancel the deal

Sir I have lost my house plan, and it was deposited in the dhfl office when it was sanctioned my homloan, in Dec 2015, I have written email so many times from 12 October 2018, they replied to get the required documents in 15 days, but till date I will not receive it, they only give false promises, I had complained this matter to consumer forum, plz help.

Dhfl are absolutely ripping their loyal customer's. My home loan roi has increased thrice from 9.85% to 10.72% which equals a personal loan interest rate. I tried emailing [protected]@dhfl.com and dhfl response and the response received was very lame which seemed to be copy & paste from their templates. They didn't give any option to lower the current interest rate even my emi has been increased without any prior notification.

I have given several chances to dhfl but now i've decided to transfer my loan to banks offering lower interest rate. Thanks dhfl for such a horrible experience!!

Dhfl home loan disbursement very late
Application no:..., i m. Yogesh patil from muktainagar dist jalgaon my loan vendor is mahendra mondhale from muktainagar i have already loss of money is 95000 and again paid off rs 3000 and 3100 rs stamp papaer and orther charges of rs 16, 500/- extra of sanctioned loan time, i availed home loan from dhfl cuddalore branch. Disbursement was very late. I am waiting for the disbursement for the last 4 month. Cuddalore manager wasn't responding my complaint. Cuddalore manager easily told me that transfer your home loan to another company. This is very cheatable answer. Kindly warn the manager and clear my disbursement as early as possible. Plz advise to ur manager and
Answer to my call

[protected]

After taking loan for purchase and construction of property dhfl issued purchase loan.
After purchase they said construct yoursel[censored]p to dpc level after that we will issue construction money in installments. But after dpc construction they are saying there is problem is our corporate level we are unable to issue funds.
We are regularly saying them from 7th november that we are facing loss due to non issuance of installment of construction amount. But dhfl saying we are unable to help till our corporate issue resolved.
We are facing loss who will borne such loss.
Loss of labour material.
My loan number is 00008915

Respected sir
I dharmraj yadav i have a loan account of amount ₹ 2923360 and my application no is 01806941 and account no is [protected]. First installment disbursed on 28/06/2018. Total amount ₹ 1103360 was disbursed. Second installment should be disbursed on 01/11/2018 but dhfl bank not disbursed and i faced many financial problems due to insufficient amount for build my house. Dhfl bank did not give second installment of loan amount so i applied for home loan in another bank. I submitted an application to dhfl bank vaishali nagar jaipur branch on 27/11/2018 and on 23/11/2018 online for forcecloser certificate and branch gave me 12/12/2018 date for issue forcecloser certificate. A massage received by dhfl (Thank you for contacting dhfl. Kindly note that you will receive a service call from[protected] within 3 working days to complete your foreclosure process. Please attend to this call for further processing of your request. Regards, dhfl) i received a call by given number but when i put up the call, call was disconnected without any conversation after this i call to given number but call did not connected. I asked to dhfl customer care for my foreclosure certificate than replied by customer care officer that you did not received verification call so your force closer certificate will be issued on 28/11/2018. The bank where i applied for home loan is asking for foreclosure up to 30/11/2018 to disbursement my loan amount. I am mentally and financially harassed by dhfl bank.
Please issue me forcecloser certificate up to 30/11/2018. My account statement is attached.
Thanking you

Dharmraj yadav

Respected sir
I Dharmraj Yadav I have a loan account of amount ₹ 2923360 and my application no is 01806941 and account no is [protected]. First installment disbursed on 28/06/2018. Total amount ₹ 1103360 was disbursed. Second installment should be disbursed on 01/11/2018 but DHFL bank not disbursed and I faced many financial problems due to insufficient amount for build my house. DHFL bank did not give second installment of loan amount so I applied for home loan in another bank. I submitted an application to DHFL bank Vaishali nagar jaipur branch on 27/11/2018 and on 23/11/2018 online for forcecloser certificate and branch gave me 12/12/2018 date for issue forcecloser certificate. A massage received by DHFL (Thank you for contacting DHFL. Kindly note that you will receive a service call from[protected] within 3 working days to complete your Foreclosure process. Please attend to this call for further processing of your request. Regards, DHFL) I received a call by given number but when I put up the call, call was disconnected without any conversation after this I call to given number but call did not connected.I asked to DHFL customer care for my foreclosure certificate than replied by customer care officer that you did not received verification call so your force closer certificate will be issued on 28/11/2018. The bank where I applied for home loan is asking for foreclosure up to 30/11/2018 to disbursement my loan amount. I am mentally and financially harassed by DHFL bank.
Please issue me forcecloser certificate up to 30/11/2018. My account statement is attached.
Thanking you

Dharmraj Yadav

R/sir
I prashant kumar das applied for home loan in dhfl. Through agent ram prakash oberai. At the time initial login fee cheque 5900 ars in favour of dhfl taken bydhfl. After few days my agent informed me the my loan application get sanction by dhfl. Than i n my wife (As take co-borrower) signed loan agreement and paid the balance processing fee rs 23214 rs through cheqe on 15 september 2018. I complete all basic requirment which is demanding by dhfl like 1) security cehque
.2) ecs format.
After that dhfl bhilai branch provide the image copy of loan cheque rs 27 lacks dated 31/08/2018 cheque no218847, finacle chq no[protected]. And they told me through this cheque u can make a registry of proposed purchase property. Through this cheque i made registry of property through u r cheque no. And submit the orignal sale deed in your branch. After the submission the title deed i demand for issue the original chq. Becaus my seller pressurize me for payment. But your agent ram oberai and dhfl bhilai branch manager mr abhishek and mr navin bhomik not provide the original chq to me. I follow them many time (From last 50 days) but they didnt issue chq. Now situation is very worst.
Without any prior information and before disbursement dhfl branch debit 28910 rs and 681 rs on 6 september 2018 through my security chq.10251, chq no10252.

. Now the situation very critical. Dhfl branch present the emi chq in my bank account. And your collection executive call me to make payment of my loan emi.
I m suffering from economical and mental tension and dhfl collection department pressurize me to pay the emi of which loan i m not avail,.
Loan application number: 01855200
Sanctioned loan amount : 2805278

Prasshant das

[protected]
Bhilai (Chhattisgarh)

This is in reference to the home loan code 905, i would like inform you that last disbursement date of the loan was 31.01.2015 and the cheque handed over on 05.02.2018 to the seller. The emi amount of rs. 32121/- was deducted on 11.02.2018 (Just 6 day after). It seems that the emi amount was deducted in advance. I have sold the property on 06.07.2018, however an advance emi with some additional amount was charged during settlement. Dhfl raised a foreclosure amount of rs. 1495505/-, however outstanding amount on july’18 was rs. 1476765/- (I. E. Opening balance).

I contacted over telephone and mails regarding clarification of these charges, but did not get any response from dhfl.

Dhfl is requested to re-calculate the loan amount settlement and furnish the details of amount charged by dhfl.

Regards,
Sachin chouhan
Mb. [protected]

Sir/madam,

I am rishi pratap desai and have applied for balance transfer + topup loan in dhfl on month of august

Loan account code[protected] sanctioned amount - 678763 date - 05/09/2018

Loan account code[protected] sanctioned amount - 696351 date - 15/09/2018

The loan transfer has been done successfully and i have submitted all the original documents of the
Property to dhfl vadodara branch

I am waiting on the topup balance disbursement amount of 2, 50, 000/-

The main purpose of going for homeloan transfer for the topup and now its been delayed for a long time.

I request you to please look into the matter and clear my balance disbursement.

I am in urgent need of the amount.

If not then please re calculate the amount of the insurance being forcefully taken against the loan sanctioned amount...
And also close the extra insurance policy number - dh[protected] which was forcefully asked to me to buy against the sanction of the loan process... I want refund of all the access insurance amount if my
Balance disbursement is not going to happen

Kindly reply me uregently... I am fed up o[censored] guys