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Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

www.dhfl.com

3.7

Updated: Feb 12, 2025

Complaints 1047

Resolved

738

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309

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Dewan Housing Finance Corporation [DHFL]

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Address: Warden House, 2nd Floor, Sir P.M. Road, Fort, Mumbai-400 001

Website: www.dhfl.com

Dear Authorities,

I'm writing to express my concern as I feel cheated by “Dewan Housing Finance Corporation” which is now a part of “Piramal Enterprises”. I'm a 63 years old widow women. I had worked all my life as a school teacher and accumulated some money which I had invested in a fixed deposit scheme with DHFL on 05th September, 2018. It was a sum of rupees five lakhs invested @ 9.10% annual return. I did not get...

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My father had taken FD in DHFL but they had refund only 23, % of principal amount out of 1 Lacs 9 Thousand they had refunded only 27122 Rs. And cheated with all India FD Holders. Piramal group also equally responsible as they had purchased this company.

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Address: Thane

Dear Sir/Madam,

I have taken home loan from DHFL in 2012 and till date I am paying it regularly. But for last 3 years DHFL has become defaulter due to its promoters unfair practices and since then everybody is bothered about company investors and depositors that is fine but nobody is thinking about small individuals those have taken home loans from DHFL and paying home loan interest @ 11% and more for last 3 years where other banks are providing HL @6.75%. The problem is that all banks are not ready to transfer home loan of DHFL in their books.

I don’t understand when this default case was placed in NCLT for resolution and got settled at around 35% by takeover company then why they are continuing high rate of interest to borrowers. Who are getting benefited by this high interest income for last 3 years?

We as small borrowers are losing our money by paying interest almost double then other banks. On behalf of all such small borrowers I would like to request banking or any authority who looks after such queries, for reduction in home loan interest atleast near to existing market rates at the earliest.

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

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Address: Borivali east desai villa

Sir mera paisa fd ka 16.0000...tha to 37000...kese diya publick paisa kha gai company goverment ne bhi aprove kese diya nclt wale bhi mile hue he jo ha bola esa hi karna tha . To jisne loan liya he uska paisa maff karo... Ullu bana rahe he publik ko..

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Address: Hyderabad

I had taken a home loan from DHFL in 2015 for Rs 1655409 for a period of 28 years. My loan code is 00004238 & current interest rate is 16.67% .
DHFL kept increasing the rate of interest and tenure on my loan without consulting me and it is now till shows 28 years duration. After paying EMIs regularly for 6 years, still principal of Rs above 1600000 is outstanding. It is unfathomable that 6 years the duration has expired but the principal has only seen the reduction of less than 50 thousand rupees, which is less than 3 percent. I have contacted DHFL multiple time regarding to reduction of interest rate, but they are dined for the reduction.

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Sep 25, 2021

Updated by Pradip himmat Mahale pls. mark the rate of interest is 16.67% to be considered

Sep 25, 2021

Updated by Pradip himmat Mahale pls. mark the rate of interest is 10.67% to be considered

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I have complained earlier also in Feb 2021about unethical contineous increase of Home Loan rate. in between Feb2019 to April- 2019 my ROI increased from 9% to 10.22%. 1.22 % increased in 3 consecutive months.

I demand immediate attention and action to stop this unjustified/unethical practice.

Loan number: 9914

Thanks,
Jayesh Vadher
Email: [protected]@yahoo.co.in
Mobile: [protected]

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Dear Team,

DHFL is charging 11 % home loan interest to their customers ..and always a issues on the closer .

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Address: Mumbai

I have written many times as under trail mail, but not resolved yet. So now I shall have to go to RBI and others authorities for this matter. I am asking resolve my problem.but you replied all same as in trail mail.even you do not read it's carefully. I have written that bring this notice to your seniors about my pain.I belongs to a poor family and lost job during Corona. I was struggling all world is struggling till now but you replied same. I have asked revise my ROI as par RBI guideline but you not resolved. I asked for PMAY benefit but till yet not resolved or applied.I have written that during Corona can not visit but always reply same. I have told you that now I am out of India join a small job like labour but you asked for visit my office. How is it possible.

I am ready to pay my EMI plz confirm EMI which have to pay. Why are you writing for meeting why. Plz confirm my final EMI from next month onwards. I will pay through online timely. Revise my file and Send link for payment EMI. Share mob. No. Of concerned officer. I am unable to visit your office due to I am out of India. Bring this notice to your management that you are teasing me reply same again and again not in favour of company and client. I can use your reply in legal court not resolve my problem.
1- Due to your fault I could not got my home for live.
2- Due to your fault builder could not complete my home.
3- Due to your fault I am living in rent yet.
4- Due to your fault I could not got PMAY benefit
5- Due to your fault I have paid 10.67% ROI which need to revised as RBI guideline.
6- Due to your fault I have paid PEMI now I am ready to pay you are not adjusted ROI.
7- Due to your fault I am unable to pay my EMI because as trail mail I am requesting online payment but you are avoiding digital payment which is against of Govt rules.

You have sent notice for sale this property how and which rule and regulations you are following. That notice sent builder office at site where I am not living and that notice not received by me. You know I am ready to pay why send this notice.you are making more harassment where is Corona is to much harassing all world. Govt.saying no need to travel you are making pressure to visit your office why? I have lost job since two year and unable to looking after my family.and unable to pay of my son and daughter school's fee. After many tries I could not get any job then I have come west Africa for work like labour.
My humble request to you that do not reply unnecessary first read my case properly and resolve it. I am ready to pay and want to good relationship with you. Plz send revised my loan final EMI instead of PEMI. Send me link I will pay from next month timely.

I am ready to pay resolve as in mail
I can't visit your office because I am out of country like labour work job because during Corona I have lost job. Send link for payment online.

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Sep 19, 2021

Updated by jagdev singh I have written many times as under trail mail, but not resolved yet. So now I shall have to go to RBI and others authorities for this matter. I am asking resolve my problem.but you replied all same as in trail mail.even you do not read it's carefully. I have written that bring this notice to your seniors about my pain.I belongs to a poor family and lost job during Corona. I was struggling all world is struggling till now but you replied same. I have asked revise my ROI as par RBI guideline but you not resolved. I asked for PMAY benefit but till yet not resolved or applied.I have written that during Corona can not visit but always reply same. I have told you that now I am out of India join a small job like labour but you asked for visit my office. How is it possible.

I am ready to pay my EMI plz confirm EMI which have to pay. Why are you writing for meeting why. Plz confirm my final EMI from next month onwards. I will pay through online timely. Revise my file and Send link for payment EMI. Share mob. No. Of concerned officer. I am unable to visit your office due to I am out of India. Bring this notice to your management that you are teasing me reply same again and again not in favour of company and client. I can use your reply in legal court not resolve my problem.
1- Due to your fault I could not got my home for live.
2- Due to your fault builder could not complete my home.
3- Due to your fault I am living in rent yet.
4- Due to your fault I could not got PMAY benefit
5- Due to your fault I have paid 10.67% ROI which need to revised as RBI guideline.
6- Due to your fault I have paid PEMI now I am ready to pay you are not adjusted ROI.
7- Due to your fault I am unable to pay my EMI because as trail mail I am requesting online payment but you are avoiding digital payment which is against of Govt rules.

You have sent notice for sale this property how and which rule and regulations you are following. That notice sent builder office at site where I am not living and that notice not received by me. You know I am ready to pay why send this notice.you are making more harassment where is Corona is to much harassing all world. Govt.saying no need to travel you are making pressure to visit your office why? I have lost job since two year and unable to looking after my family.and unable to pay of my son and daughter school's fee. After many tries I could not get any job then I have come west Africa for work like labour.
My humble request to you that do not reply unnecessary first read my case properly and resolve it. I am ready to pay and want to good relationship with you. Plz send revised my loan final EMI instead of PEMI. Send me link I will pay from next month timely.

I am ready to pay resolve as trail mail
I can't visit your office because I am out of country. I am doing small private job because I had lost my job during Corona and. Send link for payment online.

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Address: 10 C 188 VRINDAVAN AVAS VIKAS YOJANA

There is no road and no drains, because of which we are not able to move out for our daily work,
Kindly see through it
Water has come over our houses as there is no proper drainage system,

+2 photos

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Sir/Madam,
I am policy holder of dhpl pramerica life insurance ltd
i can dhpl pli login process allmost 10 days but company reply profile not valid.
My Policy No[protected]
customer id is 51031311

Add complaints to dhpl:-
Sr Kumaran

Sir/Madam
My Policy No[protected]
customer id is 51031311
Raj Kumaran
My request New Register login, i am fill the form with my all details than submitted to register but create problem .
show Your profile is not valid.
I request my query plz update and solve my problem.

regards
Raj Kumaran

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Address: DHFL, Bangalore

I am residing I Bangslore and My foreclosure letter is with Kolar forcing me to travel whereas my loan and property is in bangalore.
DHFL customer care email service just copy pastes the same reply without reading the issue here.
I am infected with COVID and in this period DHFL is behaving this bad to customers. This has created lot of grievances

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Address: Vadodara

Dear Concern,

I have taken Home loan from DHFL, Vadodara Branch in 2017. I have submitted all required documents for subsidy. But they did not let me know the issues with my documents until last year December'20 when I reached out to them. After that I submitted documents and again reached out to team to check the status in Jun'21. I kept on checking with team multiple times and every time I get the same response again and again which is very very frustrating. It seems like they have kept Auto Response for all PMAY related queries. Please see below response from DHFL.

Dear Customer,
Thank you for writing to us
With reference to your query on your loan application no: 01698724 for PMAY CLSS scheme, we are pleased to inform you that your claim request is queued for submission with Central Nodal Agency (NHB) vide Reference No. [protected] However, we would like you to know the following in context:
1 The Reference/Application ID being shared with you is generated upon successful registration of Your Aadhaar details on the CLAP portal and conclusion of all due diligences in context. This includes upload of your complete claim details on the portal.
2 Once the above steps are successfully concluded; the customer receives an SMS on his mobile (i.e. on the number registered against his Aadhaar Card on the UIDAI portal)
3 Following this the Nodal Agency (NHB) approves the subsidy claim – The TAT/ time lag for this activity is as per standard regulatory timelines.
4 Subsidy is released thereafter to the Lending Institution for onward transfer into respective loan account of the customer.
5 For further details you may please visit: https://pmayuclap.gov.in/ - Under CLSS Tracker Section
For further queries or clarifications, please feel free to call us at[protected] or write to us at .
Looking forward to many more opportunities to be of service to you.
Sincerely,
Priyanka P.
Customer Service Team, DHFL

I really don't understand why can't these people be more genuine and respond to people in need. Due to Corona pandemic I have financial issues and I really want to keep my home. If I can get subsidy soon, it will be a bit of relief for me.

Please plz plz show some empathy to people who are in trouble and don't frustrate them with your Auto replies. :(

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Sep 03, 2021

Updated by Bhavin7555 Why it has been updated as "Resolved" without any response? Is this a genuine platform?

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I have some fixed deposits with DHFL. I had given a request for change of phone number on 11/08/21. Till date even after more than 25 days the request is not processed.
I urgently require this change to be done to confirm for withdrawal of deposits
Hope this complaint is taken seriously and it results in positive action

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I had given a request for change of phone number in 11/08/21. The complaint was registered SRF DO3934462. Till date even after more 25 days the phone number has not been changed. Repeated calls to customer care and mails have also not resulted in any action.

I hope this complaint is taken seriously and results in some positive action

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We have taken a home loan from DHFL of 13 lakh and they are unable to pay the loan amount as they do not have fund. We tranfer the loan with Bank of Baroda. For the subsidy provided by government they are not. Sharing details. They applied for subsidy and not providing out subsidy amount.

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Address: mukesh park-1, opp. meera udhyog, ajidem bypass, rajkot

Please provide my for closer letter and list of documents for loan transfer.

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My name is PIYUSH KANTILAL MAKWANA. my dhfl loan code is 00007742. i have taken loan from your JUNAGADH dhfl branch. and applied for pmay clss scheme on 16th march 2018. but till date subsidy and clss detail not received. when im calling to customer care, they only neglecting to give proper answer and telling me to submit the documents. when i applied for pmay that time i have submitted the documents. now they are demandig the documents and...

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Address: Junagadh Gujarat

My name is PIYUSH KANTILAL MAKWANA. my dhfl loan code is 00007742. i have taken loan from your JUNAGADH branch. and applied for pmay on 16th march 2018. but till date subsidy not received. when im calling to customer care, they only neglecting to give proper answer and telling me to submit the documents. when i applied for pmay that time i have submitted the documents. now they are demandig the documents where i lived on rental and of my home town documents which is already on my fathers name. i have submitted the same on [protected]@dhfl.com. but they never informed me to submit this document earlier and now 5 months gone they required this documents. so as per the requisted documents are mailed to the dhfl. and office but stilll no result. means they are only delaying the process purposely and not submitting the documents to NHB.
my email id is [protected]@gmail.com
and phone number is [protected]
please let me inform that my pmay subsidy is going to sanction or not.

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Address: Junagadh, Gujarat India

My name is PIYUSH KANTILAL MAKWANA. my dhfl loan code is 00007742. i have taken loan from your JUNAGADH branch. and applied for pmay on 16th march 2018. but till date subsidy not received. when im calling to customer care, they only neglecting to give proper answer and telling me to submit the documents. when i applied for pmay that time i have submitted the documents. now they are demandig the documents where i lived on rental and of my home town documents which is already on my fathers name. i have submitted the same on [protected]@dhfl.com. but they never informed me to submit this document earlier and now 5 months gone they required this documents. so as per the requisted documents are mailed to the dhfl. and office but stilll no result. means they are only delaying the process purposely and not submitting the documents to NHB.
my email id is [protected]@gmail.com
and phone number is [protected]
please let me inform that my pmay subsidy is going to sanction or not.

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When I have sanctioned loan with DHFL the interest rate is 8.95% now they charging 12.17%. Not sure why they have charged high interest rate. However, I have variable rate but ROI is not acceptable.

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