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Dewan Housing Finance Corporation [DHFL]

Dewan Housing Finance Corporation [DHFL] reviews & complaints page 42

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Address: Bareilly, Uttar Pradesh, 234001

Website: www.dhflpramerica.com

I bought a Life insurance plan from DHFL Pramerica in Jan 2015 with policy ID as 342826. I have been regularly paying the premium since then but all of sudden in January i received a mail that my policy is lapsed due to non payment of premium. I approached the concerned customer care and gave the proofs of their payment, on that they replied that it is the company fault and they will resolve the issue but after many days and inspite of approaching everyone in the customer care they are neither ready to give any contact no of senior official nor resolving the issue.

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

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Address: 400506

Dear Sir I am one of existing customer in your Boisar branch A/c No 00000560. In my dhfl earlier download option of repayment schedule / Provisional IT certificate for current year / account statement is available but now i checked there is no option. Why you removed this option don't know might be possible that you want to collect some hidden amount from us . How we come to know what is our monthly outstanding amount if we want to repay the partly loan. So requesting you give us all the services which you are given previously such as our account statement/repayment schedule/provision

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Jan 18, 2016

Verified Support

Dear Mr. Ramawadh,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Jan 18, 2016

Verified Support

Dear Mr. Ramawadh,

We understand that our customer care team has looked into your query and provided the best possible resolution via email. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
DHFL Team

Sanjeeva Raj

from Mumbai, Maharashtra

Jan 24, 2016

Team,

I am also facing same issue, I am trying from last 2 days, sent email also, but I did not get any response form the customer care, as you guys are not working on weekends. I need the provisional certificate on urgent basis, I have submit to employer by today at any cost

Application no: 684634
Loan Code: 00000823
File No: 00001315

Thanks
Sanjeeva

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I have take a home loan in dhfl for rs.10 lakh rate of interest 10.05% In 10 lakh rs. Company has insurance premium 56837 i tell i have already term insurance of bharati axa. He tell our insurance is must for home loan But in nhb guidelines customer freedom for insurance any insurance company & not add premium in loan.

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Jan 12, 2016

Verified Support

Dear Mr. Vishal Patel,

We have forwarded your query to the concerned team for resolution and shall revert to you shortly. Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Jan 12, 2016

Verified Support

Dear Mr. Vishal Patel,

Insurance is a subject matter of solicitation and our branch executives are working on resolution of your query, Alternatively you may visit our branch for further clarification.

Regards,
Team DHFL

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Address: Gurgaon, Haryana, 122001

Please refer to my loan account file. no. GUR/001406. It is for a flat in MVl Coral, Bhiwadi, Rajasthan. Now, please visit www.ncdrc.nic.in . Look at the judgement for case no. CC/142/2012 filled in NCDRC. We have proved that there are number of irregularities in this project. Apex consumer court has noted that MVL Ltd. had changed its original plans and increased the number of floors, flooring area, ratio and density per acre. It has caused inordinate delay in completion of said projects. It has changed zoning plans, usage pattern, super area, carpet area and alteration of structures. This is an indisputable fact that the MVL Limited, of its own accord, arbitrarily and despotically, without seeking the consent of the allottees, has changed the tower number. Finally I didn't get the flat and court has ordered for refund with interest from builder. What about the interest on the bank loan which I have been paying since, 2007? Who is going to refund me that? I kept on paying EMIs as I didn't want to be called as a defaulter. How DHFL cleared the legal technical verification for this project? Why DHFL ignored my complaints despite submitting evidences regarding this? The fault was of DHFL who gave a deaf ear to my complaints. There seems to be a nexus with this fraud builder which is forcing the poor gullible buyers to deposit complete amount even without completing the project. If anyone wants proof of irregularities in this project pls. email me at chetan.[protected]@gmail.com

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 30, 2015

Verified Support

Dear Mr. Chetan Solan,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

chetan.solan

from New Delhi, Delhi

Jan 4, 2016

Reminder to DHFL

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Address: 600024

DHFL Home loan is one of the worst provider and i have faced many wrong commitment from them. 1. Interest Rate - First they told 9.X5% after sanctioned my loan in next 2 Days they told it is increased to 9.X5% 2. Loan Term - First they will say you have eligibility for 15 or 20 Years then they will say you have eligibility for only 30Years 3. Insurance - They are collectiing more than 2 Lakhs for insurance. 4.Proccessing fees - They will collect processing fees as per the executive mood. but tooo high? I am not complaining the DHFL the way they giving promise to us is totally diffferent when they sactioned our Home Loan, so i didnt take loan from them and i lost my processing fees money !!

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 30, 2015

Verified Support

Dear Mr. Chidambaram N

We are keen to assist you with your concern. Kindly message us your Mobile No. and email ID where we can contact you.

Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Jan 5, 2016

Verified Support

Dear Mr. Chidambaram N,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Jan 12, 2016

Verified Support

Dear Mr. Chidambaram N,

Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards
DHFL Team.

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Address: 606601

Dear Sir X tenant was used the TNEB online payment option .Now she vacated and not giving the user is and password.now I am the new tenant how to change the user id and password of online bill payment.If i am clicking the forget password and user name it is going to the old email which was created previously. Regards Karthikeyan CPA- DHFL [protected]

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

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Address: 211002

Sir I am counsel for my client smt madhu Mishra w/O late Dinesh Mishra (deputy manager retail DHFL company bandra east Mumbai. On behalf my client send legal notices before mayuresh naik, deepak Singhand other oofficers of DHFL company by email.but they have no heed.brief fact my client husband smt madhu Mishra was posted in DHFL company. But unfortunately my client husband died on 22/11/2015 due cause of cancer. My client is only legal wife and heirs .in persuance the letter of Mr deepak Singh my client has submitted all relating documents do was needful.but till date the authority concerned of DHFL company has not released the funds amounts to my client. So kindly ensure may be released all funds amounts of my client husband forthwith so that justice may be done. Dr madhu Tandon advocate supreme Court and high court Allahabad ch no 19

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Dec 25, 2015

Updated by smt madhu Mishra Smt madhu Mishra has submitted all relating marriage documents and do needful documents before DHFL company but till the human resources Mr.mayuresh naik, deepak Singh officer DHFLbandra has not released all service funds pf and other benefits. So kindly ensure compliance the order of Honb'le apex court Delhi may be pleased to released all funds amounts in favour of smt madhu Mishra w/O late Dinesh Mishra niwasi vill makunpur sunderpur pratapgarh up forthwith.

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smt madhu Mishra

from Allahabad, Uttar Pradesh

Dec 25, 2015

Smt madhu Mishra has submitted all relating marriage documents and do needful documents before DHFL company but till the human resources Mr.mayuresh naik, deepak Singh officer DHFLbandra has not released all service funds pf and other benefits. So kindly ensure compliance the order of Honb'le apex court Delhi may be pleased to released all funds amounts in favour of smt madhu Mishra w/O late Dinesh Mishra niwasi vill makunpur sunderpur pratapgarh up forthwith.

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Address: Thane, Maharashtra, 421505

Website: www.dhfl.com

DHFL - Incorrect Interest Rate -SRDIS00030314: Loan Code: 00000553 Dear Team, The below trail mail will make you understand the injustice done to me. PLEASE HELP! All of the below issue I realized only when I approached DHFL for a final settlement amount. • I had opted for a variable Interest rate – which means, my interest rate will be based on the market prevailing interest rate. • DHFL’s current interest rate was 9.8% (confirmed by DHFL officer in trail mail) whereas I was being charged 14.5% at the same time. • My brother who had availed a loan around the same time with same clause was being charged 11.00% because he had approached DHFL for a loan restructuring and at that time he was charged approx. Rs. 6000 as an Interest rate conversion policy charge and his interest rate was reduced to 11.00%. • And I have been told that that I should have approached DHFL to request for an Interest rate conversion policy and they would have reduced my interest rate. MY Complaint – 1. What is the meaning of variable interest rate? I had opted for a variable interest rate because I wanted to pay interest as per the market…when the market interest rate moved up, even my interest rate was increased but when interest rate fell, DHFL didn’t reduce my Interest rate. 2. Why should I approach DHFL to avail Interest Rate conversion policy when I have already opted for variable Interest Rate. Please help me recover all my loses. Their response/ service is pathetic and when I asked for historic DHFL interest rate, they plainly refused. I request you to read the trail mail for better understanding.

Aug 5, 2021

Complaint marked as Resolved

Dec 21, 2015

Updated by Sushanth Bhargavan Trail Email

From: Sushanth Bhargavan
Sent: Monday, October 12, 2015 11:21 AM
To: Shabanaaz Malik Zahid
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; '[protected]@yahoo.com'; 'Shejal S Rane'; '[protected]@yahoo.com'; '[protected]@yahoo.com'
Subject: RE: SRDIS00030314: Loan Code: 00000553

THANK YOU! I was just waiting for this response from you.

Now I will handle things my way.

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Shabanaaz Malik Zahid [mailto:ShabanaazMalik.[protected]@dhfl.com]
Sent: Monday, October 12, 2015 11:19 AM
To: Sushanth Bhargavan
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; '[protected]@yahoo.com'; 'Shejal S Rane'; '[protected]@yahoo.com'; '[protected]@yahoo.com'
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Customer,

With reference to below mail we have provided all relevant information.

Further to this we cannot provide any data.

Sorry for Inconvenience caused to you.

Regards,
Shabanaaz Malik Zahid (SABA)
Assistant Manager - Accounts
Dewan Housing Finance Corporation Ltd.
Dhiraj Baug, Ground floor, Besides Axis bank,
Near Hariniwas Circle, Thane (West)-400602
Tel no.[protected]
Website:www.dhfl.com

From: Sushanth Bhargavan
To: "'Shabanaaz Malik Zahid'"
Cc: "'nikita.[protected]@dhflsales.com'", "'DHFL Response'", "'Shejal S Rane'", "'[protected]@yahoo.com'", "'[protected]@yahoo.com'", "'[protected]@yahoo.com'"
Date: 10/11/2015 08:31 PM
Subject: RE: SRDIS00030314: Loan Code: 00000553
________________________________________

Last Reminder…4

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Monday, October 05, 2015 3:20 PM
To: 'Shabanaaz Malik Zahid'
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; 'Shejal S Rane'; '[protected]@yahoo.com'; '[protected]@yahoo.com'; '[protected]@yahoo.com'
Subject: RE: SRDIS00030314: Loan Code: 00000553

Reminder 3

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Sunday, October 04, 2015 1:58 PM
To: 'Shabanaaz Malik Zahid'
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; 'Shejal S Rane'; '[protected]@yahoo.com'; '[protected]@yahoo.com'; '[protected]@yahoo.com'
Subject: RE: SRDIS00030314: Loan Code: 00000553

Reminder 2

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Monday, September 28, 2015 1:27 PM
To: 'Shabanaaz Malik Zahid'
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; 'Shejal S Rane'; [protected]@yahoo.com; [protected]@yahoo.com; [protected]@yahoo.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

Reminder 1

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Sunday, September 27, 2015 8:24 AM
To: Shabanaaz Malik Zahid
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; Shejal S Rane; [protected]@yahoo.com; [protected]@yahoo.com; [protected]@yahoo.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

Shabnaaz,

After 3 Reminders, you responded the following – “We are in process of your query . We will get back to you soon with status.”

Now, after 8 days you are telling me that it is different – ARE YOU FOOLING ME ????

I am not asking you case to case basis rate, sometime earlier when we spoke and I asked you the present rate for “DHFL’s Fresh Loan Interest rate (variable)”, you gave me a figure which was around 9.8% approx – I WANT A SIMILAR RATE FOR PRECEEDING YEAR

DON’T FOOL ME OR PLAY WITH WORDS !!!

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Shabanaaz Malik Zahid [mailto:ShabanaazMalik.[protected]@dhfl.com]
Sent: Thursday, September 24, 2015 2:29 PM
To: Sushanth Bhargavan
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; Shejal S Rane
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Sir,

With reference to below mail the information required by you (ROI) differ on case to case basis & profile of client .

we have already given all relevant information regarding your loan.

Regards,
Shabanaaz Malik Zahid (SABA)
Assistant Manager - Accounts
Dewan Housing Finance Corporation Ltd.
Dhiraj Baug, Ground floor, Besides Axis bank,
Near Hariniwas Circle, Thane (West)-400602
Tel no.[protected]
Website:www.dhfl.com

From: Sushanth Bhargavan
To: Shabanaaz Malik Zahid
Cc: "'nikita.[protected]@dhflsales.com'", "'DHFL Response'", "[protected]@yahoo.com", "'Shejal S Rane'", "[protected]@yahoo.com"
Date:[protected]:35
Subject: RE: SRDIS00030314: Loan Code: 00000553

________________________________________

Thank You!

And I hope…you are 100 percent clear about my request. Please call me for any clarity –[protected].

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Shabanaaz Malik Zahid [mailto:ShabanaazMalik.[protected]@dhfl.com]
Sent: Wednesday, September 16, 2015 11:39 AM
To: Sushanth Bhargavan
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; [protected]@yahoo.com; 'Shejal S Rane'; [protected]@yahoo.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Sir,

The closure amount till 25th September is Rs 917279/- (Principal 914999+ 2280 /- document retrieval charges )

Regards,
Shabanaaz Malik Zahid (SABA)
Assistant Manager - Accounts
Dewan Housing Finance Corporation Ltd.
Dhiraj Baug, Ground floor, Besides Axis bank,
Near Hariniwas Circle, Thane (West)-400602
Tel no.[protected]
Website:www.dhfl.com

From: Sushanth Bhargavan
To: Shabanaaz Malik Zahid
Cc: "'nikita.[protected]@dhflsales.com'", "'DHFL Response'", "[protected]@yahoo.com", "'Shejal S Rane'", "[protected]@yahoo.com"
Date:[protected]:54
Subject: RE: SRDIS00030314: Loan Code: 00000553

________________________________________

Dear Shabnaaz,

Please revert as soon as possible, as your next cutoff date is just 9 days away, 25th September.

IMPORTANT: Also, can you please recalculate the final amount and update me now, I will keep the cheques ready.

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Shabanaaz Malik Zahid [mailto:ShabanaazMalik.[protected]@dhfl.com]
Sent: Wednesday, September 16, 2015 11:16 AM
To: Sushanth Bhargavan
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; [protected]@yahoo.com; 'Shejal S Rane'; [protected]@yahoo.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Sir,

We are in process of your query . We will get back to you soon with status.

Regards,
Shabanaaz Malik Zahid (SABA)
Assistant Manager - Accounts
Dewan Housing Finance Corporation Ltd.
Dhiraj Baug, Ground floor, Besides Axis bank,
Near Hariniwas Circle, Thane (West)-400602
Tel no.[protected]
Website:www.dhfl.com

From: Sushanth Bhargavan
To: "'Shabanaaz Malik Zahid'"
Cc: "'nikita.[protected]@dhflsales.com'", "'DHFL Response'", "'Shejal S Rane'", "[protected]@yahoo.com", "[protected]@yahoo.com"
Date:[protected]:07
Subject: RE: SRDIS00030314: Loan Code: 00000553

________________________________________

REMINDER 3

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Tuesday, September 15, 2015 8:27 AM
To: Shabanaaz Malik Zahid
Cc: nikita.[protected]@dhflsales.com; DHFL Response; Shejal S Rane; [protected]@yahoo.com; [protected]@yahoo.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

REMINDER 2

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Monday, September 14, 2015 10:54 AM
To: 'Shabanaaz Malik Zahid'
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; 'Shejal S Rane'; [protected]@yahoo.com; [protected]@yahoo.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

Reminder 1

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Tuesday, September 08, 2015 9:20 AM
To: 'Shabanaaz Malik Zahid'
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; 'Shejal S Rane'; [protected]@yahoo.com; [protected]@yahoo.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Shabnaaz,

My request was very simple but what you have provided is MISLEADING/COMPLEX.

My REQUIREMENT - historic rate for “DHFL’s Fresh Loan Interest rate (variable)”, refer mail dated - Tuesday, August 25, 2015 8:37 AM

I don’t think above requirement is tough to understand!

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Shabanaaz Malik Zahid [mailto:ShabanaazMalik.[protected]@dhfl.com]
Sent: Tuesday, September 08, 2015 8:52 AM
To: Sushanth Bhargavan
Cc: nikita.[protected]@dhflsales.com; DHFL Response; Shejal S Rane
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Sir,

As per your requirement kindly find the details.

Regards,
Shabanaaz Malik Zahid (SABA)
Assistant Manager - Accounts
Dewan Housing Finance Corporation Ltd.
Dhiraj Baug, Ground floor, Besides Axis bank,
Near Hariniwas Circle, Thane (West)-400602
Tel no.[protected]
Website:www.dhfl.com

From: Sushanth Bhargavan
To: Shabanaaz Malik Zahid
Cc: "nikita.[protected]@dhflsales.com", DHFL Response, Sathish Bhargavan, Shejal S Rane, "[protected]@yahoo.com"
Date:[protected]:00
Subject: RE: SRDIS00030314: Loan Code: 00000553

________________________________________

Reminder 1

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Wednesday, September 02, 2015 9:41 AM
To: 'Shabanaaz Malik Zahid'
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; 'Sathish Bhargavan'; 'Shejal S Rane'; [protected]@yahoo.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

Awaiting your response.

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Monday, August 31, 2015 4:14 PM
To: 'Shabanaaz Malik Zahid'
Cc: nikita.[protected]@dhflsales.com; DHFL Response; Sathish Bhargavan; Shejal S Rane; [protected]@yahoo.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Shabnaaz,

Noted!

And, you didn’t answer my below query:

•ï€ ï€ ï€ ï€ ï€ You can provide me in any format, I just need Date and corresponding Rates.

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Shabanaaz Malik Zahid [mailto:ShabanaazMalik.[protected]@dhfl.com]
Sent: Monday, August 31, 2015 3:44 PM
To: Sushanth Bhargavan
Cc: nikita.[protected]@dhflsales.com; DHFL Response; Sathish Bhargavan; Shejal S Rane
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Sir,

With reference to below mail if you close your loan in month of September either on 1st or on 25 th the Emi of September month will be charged to you.

We accept only CTS 2010 standard cheque.

Regards,
Shabanaaz Malik Zahid (SABA)
Assistant Manager - Accounts
Dewan Housing Finance Corporation Ltd.
Dhiraj Baug, Ground floor, Besides Axis bank,
Near Hariniwas Circle, Thane (West)-400602
Tel no.[protected]
Website:www.dhfl.com

From: Sushanth Bhargavan
To: Shabanaaz Malik Zahid
Cc: "nikita.[protected]@dhflsales.com", DHFL Response, Sathish Bhargavan, Shejal S Rane
Date:[protected]:46
Subject: RE: SRDIS00030314: Loan Code: 00000553

________________________________________

Reminder 1

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Tuesday, August 25, 2015 4:36 PM
To: 'Shabanaaz Malik Zahid'
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; 'Sathish Bhargavan'; 'Shejal S Rane'
Subject: RE: SRDIS00030314: Loan Code: 00000553

Awaiting your response.

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Tuesday, August 25, 2015 2:10 PM
To: 'Shabanaaz Malik Zahid'
Cc: nikita.[protected]@dhflsales.com; DHFL Response; Sathish Bhargavan; Shejal S Rane
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Shabnaaz,

•ï€ ï€ ï€ ï€ ï€ You can provide me in any format, I just need Date and corresponding Rates.
•ï€ ï€ ï€ ï€ ï€ So, if I pay you on 1st of September, will you still charge me a full month interest?

Actually, I don’t have the CTS 2010 STANDARD cheque book, my brother went to bank this morning to check and he is been informed that it will take atleast 5 days for receiving the cheque book. Is it possible for you to accept the cheque and late I replace the cheque, may be within next 5 working days?

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Shabanaaz Malik Zahid [mailto:ShabanaazMalik.[protected]@dhfl.com]
Sent: Tuesday, August 25, 2015 2:04 PM
To: Sushanth Bhargavan
Cc: nikita.[protected]@dhflsales.com; DHFL Response; Sathish Bhargavan; Shejal S Rane
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Sir,

We have already clarified your query in below mail conversation, please refer that

Regarding loan closure, As 25 th is last date after that we dont accept any closure payment till 30/ 31 st .

For the rates which your have mentioned we cannot provide you on the below mentioned format.

Regards,
Shabanaaz Malik Zahid (SABA)
Assistant Manager - Accounts
Dewan Housing Finance Corporation Ltd.
Dhiraj Baug, Ground floor, Besides Axis bank,
Near Hariniwas Circle, Thane (West)-400602
Tel no.[protected]
Website:www.dhfl.com

From: Sushanth Bhargavan
To: Shabanaaz Malik Zahid
Cc: "nikita.[protected]@dhflsales.com", DHFL Response, Sathish Bhargavan, "ShejalSRane/[protected]@rly71e.srv.mailcontrol.com"
Date:[protected]:17
Subject: RE: SRDIS00030314: Loan Code: 00000553

________________________________________

Awaiting your response for Historical rates.

Also, will you be charging me a full months interest if I pay you by 30th August 2015 ?

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Tuesday, August 25, 2015 11:08 AM
To: 'Shabanaaz Malik Zahid'
Cc: 'nikita.[protected]@dhflsales.com'; 'DHFL Response'; 'Sathish Bhargavan'; 'ShejalSRane/[protected]@rly71e.srv.mailcontrol.com'
Subject: RE: SRDIS00030314: Loan Code: 00000553

Awaiting your response!

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Sushanth Bhargavan
Sent: Tuesday, August 25, 2015 8:37 AM
To: 'Shabanaaz Malik Zahid'
Cc: nikita.[protected]@dhflsales.com; DHFL Response; Sathish Bhargavan; ShejalSRane/[protected]@rly71e.srv.mailcontrol.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

Dear Shabnaaz,

Please provide Historical rates too. PLEASE DON’T DELAY.

Date DHFL’s Fresh Loan Interest rate (variable)
1st May 2009
1st Jan 2010
1st Jul 2010
1st Jan 2011
1st Jul 2011
1st Jan 2012
1st Jul 2012
1st Jan 2013
1st Jul 2013
1st Jan 2014
1st Jul 2014
1st Jan 2015
1st Jul 2015

Thanks and Regards,
Sushanth Bhargavan

BPR – SQ & CC
ï€© +[protected]

6th Floor, HO, Commercial Bank of Dubai
P.O.Box 2668, Dubai, UAE
ï€¸ www.cbd.ae

From: Shabanaaz Malik Zahid [mailto:ShabanaazMalik.[protected]@dhfl.com]
Sent: Tuesday, August 25, 2015 8:34 AM
To: Sushanth Bhargavan
Cc: nikita.[protected]@dhflsales.com; DHFL Response; Sathish Bhargavan; ShejalSRane/[protected]@rly71e.srv.mailcontrol.com
Subject: RE: SRDIS00030314: Loan Code: 00000553

Good morning Sir,

The Roi for fresh loan as per today market is 9.90% .

Regards,
Shabanaaz Malik Zahid (SABA)
Assistant Manager - Accounts
Dewan Housing Finance Corporation Ltd.
Dhiraj Baug, Ground floor, Besides Axis bank,
Near Hariniwas Circle, Thane (West)-400602
Tel no.[protected]
Website:www.dhfl.com

From: Sushanth Bhargavan
To: Shabanaaz Malik Zahid
Cc: "nikita.[protected]@dhflsales.com", DHFL Response, Sathish Bhargavan, "Shejal_S._Rane "
Date:Mon, 10 Aug, 2015 at 3:25 pm
Subject:SRDIS00030314: Loan Code: 00000553
DearSir,
Greetingsof the Day !
LoanApplication No. 00574815
ServiceRequest No. SRDIS00030314
Further to your below mail please find attached Repayment Schedule for your reference.

Warm regards,
Geeta
Customer Care, DHFL
[protected]

-----sushanth bhargavan < [protected]@yahoo.com> wrote: -----
To: " [protected]@dhfl.com"
From: sushanth bhargavan < [protected]@yahoo.com>
Date: 07/27/2015 06:50PM
Subject: Loan Code: 00000553
HI,

Please send me the amortization sheet for the subject loan code.

Name of Borrower: Sushanth Bhargavan
Name of Co-Applicant: Sathish Babu Bhargavan

You may contact me on the following no.[protected]

keep smiling & keep mailing,
Sushanth
M[protected]

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 21, 2015

Verified Support

Dear Mr. Sushanth Bhargavan,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

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Address: 400099

I applied Home Loan from DHFL. It is a Very Worst Bank. It Charges Very high Fees from the Customers towards the costs incurred in all verification's and credit appraisal as compare to other NBFC. Fisrt they asked a cheque(Rs.5618.00 in my case) for processing charges relating to verification and credit appraisals, and verify all documents.After 5-6 days they asked another cheque(Rs.3520.00 in my case).After 1 month i asked, they told us that your Loan amount is rejected. Same time i asked them, why it was rejected.And they replied us that the sanction of a loan is to establish the credit worthiness of a customer.Its wrong that without analyzing the credit worthiness of the customers, how can they ask another cheque(Rs.3520.00).

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 21, 2015

Verified Support

Dear Mr. Sunil Fernandes,

We are keen to assist you with your concern. Kindly message us your Mobile No. and email ID where we can contact you.

Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 29, 2015

Verified Support

Dear Mr. Sunil Fernandes,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Jan 5, 2016

Verified Support

Dear Mr. Sunil Fernandes,

Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards
DHFL Team.

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Address: Mumbai City, Maharashtra, 400059

I have taken home loan from you, after mailing complaint i got recd following errors. what to do kindly suggest. 1. We are keen to assist you with your concern. Kindly message us your Mobile No. and email ID where we can contact you. 2. We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours. 3. We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you. Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 17, 2015

Verified Support

Dear Mr. Panchamgaya,

We would like to inform you that our online portal has been temporarily taken off service. In case, you require the account statements we request you to write to us at [protected]@dhfl.com or visit your local branch for assistance.

Regards,
DHFL Team

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Address: Kurnool, Andhra Pradesh, 518002

Dear Sir/Madam, Myself Anil has taken a loan from DHFL kurnool. We are paying it promptly but now due to some personal commitments we had a balance of 1month pending along with the current month. For this reason the recovery guy (Mr. Ranjith contact No. +91- [protected]) and Mangaer (Srikesh) are harassing us. Ranjith calls every day to my dad, me and my mother and along with that he comes to home in the early morning @8AM. Because of this we are unable to concentrate on work and this guy has no manners and speaks rubbish. Last week my dad went to DHFL office kurnool to make the balance payment of 1 month, these guys with no reason made my dad waited for couple of hours to tell they want the total outstanding. These guys are behaving as they own DHFL. Finally, they asked for the checks we provided it according but they rejected saying the date should be 30th of every month. Normally it should be 10th of every month right ? Who gets the salary by that date ? Once we gave the same it got bounced and we payed the penalty to bank and to DHFL. A huge loss with the money and added mental tension.It seems wantedly they are harassing us. Ranjith went to my home in the morning shouted at my dad and called me up and warned me saying that he will go to my working place shout for the money. Is this the way the trusted organization should work ? Is this means professionalism ? Is this the way educated behave? My humble request is to take necessary action against them so that no other family will suffer like this. The system is transparent now-a-days and the forums are checking by customers before they proceed further. If it is the case DHFL would get a very bad ratings/review. I guess this complaint should reach the higher authority. Kindly forward this. My best regards!! Anil

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 15, 2015

Verified Support

Dear Mr. Anil,

We are keen to assist you with your concern. Kindly message us your Mobile No. and email ID where we can contact you.

Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 22, 2015

Verified Support

Dear Mr. Anil,

We would like to inform you that we are yet to receive your contact details. We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 29, 2015

Verified Support

Dear Mr. Anil,

Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards
DHFL Team.

Lucky jadhav

from Bengaluru, Karnataka

Apr 19, 2018

Hi DHML Team,

I was Home loan holder in DHFL since last 3 years My loan account no. is 3473.visiting since 21 march for the closure of my Home loan but due to the Locking period and 31st march ending my cheq cleared on 12th April which is almost 17 days delayed.

Now got the response from Thane office that OG documents and closure letter will give post 15 days which is not acceptable, at least in this part i was expect some co operation from DHFL team since allready i lost 17 days of time due to the 31st march ending closure.

i have some other commitment but my plannings are getting disturbed hence please arrange to treat this request on priority.

Lucky jadhav

from Bengaluru, Karnataka

Apr 19, 2018

I hope my query and requirement will get address and put forward to resolve it.

Awaiting response and expect resolve this on priority

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Address: Mumbai City, Maharashtra, 400093

I have come acorss the worst possible financial institution ever named DHFL, you have no respect for customers time. I had sent an email requesting for detailed List of documents (LOD) on 6th of November 2015. I was told by the customer care team that I shall receive it in 7 working days. It is 11th Deccember 2015, 35 days have passed, I have not received LOD. Also everytime I complain I get a service request no. but no solution. I had put up a complaint on Facebook on 3rd December 2015, to which I got a call from Ms.Jainnete Thomas, she too promised me that I will get response by 10th Dec, as expected it was a False promise. I had called the customer care no today (11th Dec 2015)and was on hold for 15 mins, then the call went on for 40 mins still I didnt get the LOD. I am ashamed that I had to beg DHFL evertime, Mr. Vishal Here, the Sr, Supervisor from your call centre had no clue how to solve the problem, why do you have such ppl sitting in your call centre, also his senior to whom he wanted to transfer the call was not available on floor. I am highly disappointed by your response, I will surely tell me colleagues and social circle about my experience. Also I will be approaching the consumer court now. If you cant even provide basic things like LOD I don't know what will happen to your brand image in future.

Aug 5, 2021

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

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Nisar Sultan Khan

from Gurgaon, Haryana

Dec 11, 2015

I had sent the above mail to DHFL.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Mr. Nisar Sultan Khan,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards
DHFL Team

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Address: Mumbai City, Maharashtra, 421202

Website: www.dhfl.com

I am Prashant Badhe took loan from DHFL Borivali Branch. I have Submitted ECS twice to the branch on my own and took recieved of branch Employee also. I took a loan of 37, 00, 000 rs and Emi is around 41108. My cheque bounced thrice as DHFL branch rather than doing ECS of my salary account of Dena Bank have submitted cheque of my personal Account of SBI Dombivli branch. I have given written complaint also th DHFL Dahisar and recieved reply from Person named Deepali Servaiyya about assurity after submitting the documents, but the same occured again this month about cheque bounce.
i Have been charged thrice from my SBI Dombivli branch for this and also my credit history is spoiling due to this and it disturbs every month to me even after maintaining proper balance at my salary account of DENA bank. Whereas DHFL also charges Cheque bounce charges so who will be responsible for this loss of mine.
I have to take strict action and file a case for this if this is not sorted out

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Nov 17, 2015

Verified Support

Dear Mr. Prashant Badhe,

We are keen to assist you with your concern. Kindly message us your Mobile No. and email ID where we can contact you.

Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Prashant Badhe

from Mumbai, Maharashtra

Nov 17, 2015

[protected] is my phine number and my gmai id is prashant.[protected]@gmail.com

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Nov 24, 2015

Verified Support

Dear Mr. Prashant Badhe,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 14, 2015

Verified Support

Dear Mr. Prashant Badhe,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
DHFL Team.

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Address: Aurangabad, Maharashtra, 431005

Hello as per the loan first cheque I got my laon cheque for previous bank on 28 Oct 2015 and sanction letter shows my date 10th Oct . I got my mortgage released on 3rd november and original paper would take more 8 days and rest balance transfer is not yet done and I am been charged 10th Nov my first emi which is like been paying double interest at both sides so would like to get back interest or start my emi from next month [protected] please call back solve it

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Nov 16, 2015

Verified Support

Dear Mr. Rohit Gunwani,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Nov 19, 2015

Verified Support

Dear Mr. Rohit Gunwani,

We understand that our customer care team is in touch with you and is trying to resolve your issue. We hope we have been able to clarify the concern raised by you.

For any other query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards
DHFL Team.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 110085

Website: www.dhfl.com/resources/home-loan-process

Dear Sir, This is to bring to your notice that my loan from Dewan Housing Finance got sanctioned in march 2013 my loan application number number 00000591. The financier DHFL had taken all my documents to check my capability and financed me a property. The financier also does legal, tehcnical and valuation of property A-504 MVL Coral Bhiwadi. The financier confirmed me that my eligilbity is approved to take a loan and the said property is also legal to fund. Now, DHFL forced me to take full amount disbursal and making my portion of amount fully paid to the Builder as project is ready for possession. The project is not having a single piece of brick moving there... the construction is on hold for some unknown reasons. The financier is happy as i am paying interest on full amount disbursed for last 30 months now. My question is why DHFL funded when it was a disputed property, and why DHFL funded full amount without release of the property. There is someone in the DHFL team who either produced fake legal documents showing the project as approved. Or DHFL had closed his eyes after giving full amount to Builder who had diverted funds to somewhere else. I want my loan cancellation and refund me full emi i have paid with interest. Why should I pay for DHFL's fault. Thanks and regards, Gagan Deep Saini [protected]

Aug 5, 2021

Complaint marked as Resolved

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Oct 28, 2015

Verified Support

Dear Mr. Gagan Deep Saini,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

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Address: 400018

Website: www.dhfl.com

Dear Sir I am one of existing customer in your Borivali branch Mumbai A/c No 00002138. In my dhfl earlier download option of repayment schedule / Provisional IT certificate for current year / account statement is available but now i checked there is no option. Why you removed this option don't know might be possible that you want to collect some hidden amount from us . How we come to know what is our monthly outstanding amount if we want to repay the partly loan. So requesting you give us all the services which you are given previously such as our account statement/repayment schedule/provision IT certificates etc. This facilities is important to us.

Aug 6, 2021

Complaint marked as Resolved

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Oct 21, 2015

Verified Support

Dear Mr. Panchamgaya,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Dec 10, 2015

Verified Support

Dear Mr. Panchamgaya,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
DHFL Team.

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Address: Thane, Maharashtra, 421201

Dear Concerned, When I was received sanctioned letter (Application No[protected] from DHFL, in that there was clause No. 8 “ Letter from Barclays Credit Card settlement needs to be submitted before disbursement”. Barclays Bank has stopped business in India and there was no communication however, I have struggle a lot but no luck. Thus communicated to DHFL and there was remedy given by them to make 25000 INR FD with Them till the we are not closing my dues with Barclays bank and thereby We have made the FD. After 1.5 Year I was able to find out that Barclays debits has been purchased by PhoenixARC (Kotak Bank), Therefore I have contacted them and paid my all pending due and taken NOC Letter from them. Post that I have submitted closure letter with DHFL Vashi Branch and they have process too, however request has been declined by credit control team stating Clause has been revised while disbursement and team stopped response. I was approaching each and every person till branch Manager, in fact Branch Manager “Mr. Rajesh Singh” Was too rude when my wife was following with him. After calling 15 times in day finally he picked up call and started yelling on my wife. I looking for your support to get my 25000 INR FD Back. Please assist. Warm Regards, Vishwanath Sawant. [protected]

Aug 5, 2021

Complaint marked as Resolved

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Oct 16, 2015

Verified Support

Dear Mr. Vishwanath Sawant

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

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Address: New Delhi, Delhi

Website: WWW.DHFL.COM

Dear dhfl team we have got home lone approval from your side for 1300256 and EMI is 12736 but i get disbrushment only 1200000 and EMI is same . and when i talk to customer care they said you have to go in branch office . but in your pitampura branch no body is clearify my doubt . so i request to you . kindly provide a solution. naveen kumar pandey [protected] h no. 276 a munirka new delhi

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Oct 13, 2015

Verified Support

Dear Mr. Naveen Kumar Pandey,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Vishwanath.sawant

from Mumbai, Maharashtra

Oct 14, 2015

Dear Concerned,

When I was received sanctioned letter (Application No[protected] Loan Code[protected] from DHFL, in that there was clause No. 8 “ Letter from Barclays Credit Card settlement needs to be submitted before disbursement”.
Barclays Bank has stopped business in India and there was no communication however, I have struggle a lot but no luck. Thus communicated to DHFL and there was remedy given by them to make 25000 INR FD with Them till the we are not closing my dues with Barclays bank and thereby We have made the FD.

After 1.5 Year I was able to find out that Barclays debits has been purchased by PhoenixARC (Kotak Bank), Therefore I have contacted them and paid my all pending due and taken NOC Letter from them. Post that I have submitted closure letter with DHFL Vashi Branch and they have process too, however request has been declined by credit control team stating Clause has been revised while disbursement and team stopped response.

I was approaching each and every person till branch Manager, in fact Branch Manager “Mr. Rajesh Singh” Was too rude when my wife was following with him. After calling 15 times in day finally he picked up call and started yelling on my wife.

I looking for your support to get my 25000 INR FD Back.

Please assist.

Warm Regards,
Vishwanath Sawant.
[protected]

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Address: 412206

Dear Sir/Madam, I am Prof . Hrishikesh Bhanudas Vanjari . I had applied for construction home loan, application number 01142336. Loan Sanction Date:[protected], Request loan Amount (Rs): 13, 50, 000/-. Now this proposals validity is expired. I again applied for home loan in DHFL Pune, Swargate Branch, for construction home loan, application number 01199696. Loan Sanction Date:[protected], Request loan Amount (Rs): 13, 50, 000/-. From last Six month I am taking follow up for my Home loan proposal. I have started construction of my home. Up till now 40 % work is completed of construction. All Necessary Original documents (Like Sale Deed, Index -I, II, All Mutation, 7/12 Extract, Sanction Plan Blue print etc) are submitted to DHFL Pune, Swargate Branch. Search report fees, processing fees, stamp fee, Haveli intimation fee, (Total=9, 000/-) etc paid to DHFL Pune, Swargate Branch on 19th May 2015. Also processing fee cheque of 2810/- is given to DHFL on 19th Sept 2015 to DHFL Pune, Swargate Branch. I had given feedback of service on Dt:[protected]case id is.SRSAN[protected] and on Dt- 17/09/2015 (Service Request no.: DH/SR/HO/SEP15/125). Also number of time communication with DHFL Pune, Swargate Branch by E mail. Now all things that are required are submitted to DHFL Pune, Swargate Branch but for legal clearance, Advocate required Original Sale Deed that I have submitted to DHFL Pune, Swargate Branch on 19th May 2015 to respective Executive of DHFL, Pune. But the sale deed is lost by DHFL executive, for legal clearance Original Sale Deed required to create the mortgage and disbursement of loan .The land on which construction is going on that is owned by my father Mr. Bhanudas Krishna Vanjari (Co- Borrower). all the paper of land, land records/Revenue records are genuine and valid to create Equitable mortgage as land is freehold, clear title and free from all encumbrance. The original Sale Deed is submitted to DHFL, Pune only to the DHFL executive Mr. Aakash Dhanwij . Mr . Aakash Dhanwij told me that to disbursement of loan require original documents, Search report fees, processing fees, service tax, Stamp purchase etc . He had purchased 3 stamp papers of rupees 100 in the month of May 2015 . Also Haveli intimation fees ( 2500 approximately Challan is present in DHFL, Pune Office) is also submitted on 20 th May 2015 . When I asked him for search report copy he given me reason that search is confidential document that not able to give you .After that he left DHFL and still he have not handed over the money and (Original Sale Deed )documents to DHFL . I had given all original documents and fees on 19 th May 2015 (Five month before ) . Still search report is not completed . Take necessary action on concern staff and obtain original Sale Deed . I have all proofs that proves Sale Deed is submitted to DHFL Pune, Swargate Branch. Also you can see the video footage from the DHFL Branch . You can ask to Mr.Sanket Mate that Mr.Aakash Dhanwij yet not given the (9000/-) money that i given to him on 19 May 2015. I am not satisfied with the clarification given. I am ready give affidavit that I have submitted all genuine document and land record. Also I am ready give affidavit that the original Sale Deed is submitted to DHFL, Pune (Mr. Aakash Dhanwij ). Within 6 month period DHFL, Swargate branch 3 branch manager are changed and my home loan proposal is handled by 3 Executive . Now you find out who is responsible for mental agony and harassment. I want justice as early as possible .Also take the action against concern staff . So please consider my application and take the positive decision on my Home loan proposal. The construction is stopped from last 2 month. Please take necessary action on concerned staff and either give me the home loan or my original documents and fees that I have given to dhfl. It’s a humble request to take fast decision.

Aug 6, 2021

Complaint marked as Resolved

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Oct 13, 2015

Verified Support

Dear Mr. Hrishikesh,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Oct 19, 2015

Verified Support

Dear Mr. Hrishikesh, ,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards
DHFL Team

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Address: Dehradun, Uttarakhand

This is really shocked that i have not received any call from DHFL site, no calls how my pending constructions work, not even a single call saying that why work is been delayed. No call saying check is ready how much time is required. After so many reminders been send to DHFL team Mr Ashutosh Sood some movement has happened but again it is back to square one. Although im getting constant SMS for Pre EMI but when it is for check release payment and asking about the construction progress no-one is bother. This is not customer service, it is taking undue advantage of clients.

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Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Oct 9, 2015

Verified Support

Dear Mr. Harish Fonia,

We are keen to assist you with your concern. Kindly message us your Mobile No. and email ID where we can contact you. Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Oct 14, 2015

Verified Support

Dear Mr. Harish Fonia,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Dewan Housing Finance Corporation [DHFL] Customer Care

from Mumbai, Maharashtra

Oct 30, 2015

Verified Support

Dear Mr. Harish Fonia,

Your complaint is o[censored]tmost importance to us. However, as we have not received your contact details, your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone 0124 – 4092750 for further assistance.

Regards,
DHFL Team.

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