Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

Respected Sir/Madam,

I have taken Home loan from DHFL, now I am paying interest rate of 9.92%, which is very higher in the current market.
I tried to contact them multiple times to get my interest rate revised as my loan is on floating. Every time they are mentioning some reasons that I could not understand really being an ordinary person.

Even in DHFL portal I see the interest rate 6%, but why it is not applicable to me. Also kindly note they increased my Home loan to 9.92% from around 8%, when the market was with high interest rates. Now the thing that I could not understand is why they dont decrease interest when they increase when required as per market.

Could you please get this sorted out. Even for PMAY also they gave some lame reasons did not allow me to have it.

Thanks and regards,
Srinivas.

I had a home loan from DHFL Haridwar Uttarakhand now loan was shifted to HDFC Bank. My Home Loan amount was 12 Lakhs but the Statement provided by DHFL was Approx 1393316.
As per dhfl representative, 193316 is your insurance cover which was handled by CholaMS.
I have contacted Chola MS and after that they have been refunded 11688 rupees only.

so i have a request to you please check and clarify to me how to get my money back.

Applicant - Chandra Bahadur
Ac no. = [protected]
Chola MS Application no. = 01597932

I have taken loan from DHFL on 1st April 2017 and i have paid the EMI up to date about 47 EMI's. When i have asked them to share the repayment schedule, i am surprised to see that the EMI calculation is made for 227 months instead of 180 months, which i have taken loan for 15 years. When i have written to them, from branch to corporate office and the CEO. They are not giving the proper answer rather they are asking me to visit the branch office to explain the EMI schedule.

Please help me in fixing my EMI schedule. Also, i am doubting the entire dhfl system that, may be all other customer might be undergoing the same issue. Kindly look in to the same.

Secondly, I have taken loan with variable rate of interest, DHFL has increased the EMI amount when the REPO rate was increased by RBI, but DHFL has not revised the EMI amount when the RBI has reduced drastically the REPO rate due to COVID-19 situation.(Attached the statement screenshot for your reference). Please help me with reduction in the EMI with effect from RBI notification in reduction in REPO rate.

From last more than one and half year my home loan has interest rate as 10.42% which is too high as compare to any other banks. DHFL is not reducing rate of interest even after it is reduced by other banks in corona pandemic. Its a request to authorities to lookout and reduce ROI so that we "middle class customers" can have some relief. My DHFL loan Acc no is [protected].

My Name is Yogesh Jagtap. I had a very worst experience with DHFL. So here is my story.

I won a lottery for home in mhada, in Nasik. So I applied for loan in DHFL. The guy of DHFL named Umesh Dhamke came home in the starting of September to take signatures of both my and my wife and he told that your loan will get sanctioned in 15-20 days. In these period he asked me for some documents and I gave him all the documents he need for the Loan. After some days I called him so many times to ask whether there is any progress in my file. He continued saying that don't worry it will get sanctioned.
In November ending the loan got sanctioned and the guy told me that I am at notice period so before leaving i have to complete your file before 9th December. So I completed the process of notary and all including NOI. Till now I had spent around rs. 15000. After this process the guy left DHFL and the file to another girl named Rekha Torvi.
In December she said that your sanction has expired and I will have to place your file for Re-sanction. So she asked me to provide my salary slip and Bank Statement and Told that it will take hardly 8 days to Re-sanction and I will call you after it gets Sanctioned. She didn't called me. After 15 days I called her and asked about the same. She said that I have transferred your file to another guy Named Roshan and asked me call him and told that don't call me for the same again and again. So I called the guy he said that I hadn't received your documents. When it receives i will call back you. He didn't called i called him after a week and he said that your file has went to Re-Sanction. I will call you after it gets Sanctioned. I waited for some days but I didn't got a proper response from them. I got frustrated and in this frustration I cancelled the loan and also my mhada lottery.

I had taken a home loan from DHFL in 2010 for Rs 3867592 for a period of 20 years. Without consulting me, DHFL kept increasing the rate of interest and tenure on my loan and it is now for 24 years duration. After paying EMIs regularly for 10 years, still principal of Rs 3680551 is outstanding. It is unfathomable that half the duration has expired but the principal has only seen the reduction of less than 2 lac rupees, which is less than 5...

Till date loan taken from dhfl interest rate at floating term newer gone down and but gone always up. My account number is 00006518. Second all branches are closed where a customer can go.

I have taken multiple loans vide LC No. COK00421 and COK30839 with DHFL which I wish to close. When checked with Kochi branch to know about principle outstanding, i was asked to pay a fee of 595/- per account towards foreclosure charges.

This is against consumer interest as hard earned money has to be paid towards such unjustified charges for closing the accounts.

Kindly do the needful.

Sir,

With due respect I, Mr. Digambar S Sonavdekar beg to state that the following few lines for your favorable action please.(attached all Money receipt)

It is informed that I have already been closed the DHFL Branch Panvel, Loan Code : 6183 on 07 March 2020 and cleared all the dues of your bank.

You are requested to kindly return all the original documents and NOC kept in your office at the...

Dear Sir & Mam,

I have been writing to DHFL for their misbehavior and unprofessional response on to my top -up, my loan account number [protected].

I have written end numbers of email and on my all emails to DFHFL where I have clearly mentioned seeking a resolution on my loan account from DHFL team.

I have asked for the my loan agreement with DHFL where they can change the tenure of my loan apart from the interest rates

I have been trying to seek clarifications from DHFL how they have change my top up loan tenure from 15 years to 34 years where the interest is showing an amount of Rs. 25 lakhs against loan of Rs. 6.5 lakhs. In which way it is legitimate to charge so much of interest for a loan of Rs. 6.5 lakhs, more over it was not a house loan.

I have also realized even after paying for last 9 years and not a single rupees of principle has come down but where in it has been increased post monoturium. I can very well agree the interest can increase but not the principle amount for sure. This is so unethical practice and irrulagarlties in banking practice by a NBFC.

This is an harassment for a consumer like me and many others and also I feel its an act of cheating to its consumer by taking undue advantage.

So, I hereby request urgent resolution on the same ASAP or I am taking this further to the consumer court also by accumulating all our unsatisfied consumer similar to me who has taken loan from DHFL facing same issue.

Thank you,
Richard Barooah

Dear Sir & Mam,

I have been writing to DHFL for their misbehavior and unprofessional response on to my loan account number [protected].

Today again I got a call the customer representative who misbehave with me and my wife by the name of Nainesh Bohir. I want you take this seriously or I will file a case against Dhfl.

However on to my prior emails to DFHFL where I have clearly mentioned asking...

My Sister by name Yaddanapudi jyothi has taken a plot loan in Guntur, andpradesh India and also had insurance against it, She got expired on 8-8-2020 . Insurance amount was released for around 9.37 lacs which went to he principal outstanding. Now the people at guntur branch still asking to pay about around 4 lacs for documents release, . the loan account number is 1401279 in guntur ap india. They are in pathetic condition and very poor people and could not bear to pay that amount. In this time of crisis they wish to borrow 50% of amt to get the documents please look into the issue and close the same to save them.

I want to close my loan with DHFL but they are not responding on mails, they are xharging very high rate of intrest. How and whom to contact is really a mistry with fraud compqny like dhfl, they donot hqve any grivence cell, they mentioned to mail on ids like [protected]@dhfl.com and [protected]@dhfl.com but nobody responding on mail.
I am paying higher interst rate because of no action from dhfl on the same. Must say they are frqud like anything, why govt allow and give licence to these compqnies is really a surprise.

I want to close loan but dhfl is more intrested to take higher intrest from customer.

From :

Mr Siba Kumar Sahu
Lakshmi Nrisngha Street
Main Road
Near IInd Line Front
Berhampur – 760006

To,

Deewan Housing Finance Corporation Ltd
Warden House 2nd Floor, Sir P.M Road, Fort, Mumbai – 400 001

Sub : Request to return the Original documents & NOC

Sir,

With due respect I, Mr Siba Kumar Sahu beg to state that the following few lines for your favourable action please.(attached all Money receipt)

It is informed that I have already been closed the DHFL Branch 102, Aditya Plaza 1st Floor, 10-Bhoma Nagar Unit-4, Bhubaneswar – 751001 Odisha Application No.01341897 and Loan A/C No [protected] on 14 Sep 2020 and cleared all the dues of your bank.

You are requested to kindly return all the original documents and NOC kept in your office at the earliest because the SBI, RASM, Berhampur is pressing hard to deposit the original documents for their documentation with immediate effect.

Your cooperation will be highly appreciated.

Yours faithfully,

(Mr Siba Kumar Sahu)
Dated : 12 Oct 2020 Regt Mob No :[protected]
Regt Email : [protected]@gmail.com

Copy to : -

Deewan Housing Finance Corporation Ltd - You are requested to kindly take
102, Aditya Plaza, 1st Floor immediate action to return the
Unit – IV original documents & NOC at the
Bhubaneswar – 751001 earliest.

Possession notice issued without considering objections made by me

I amIam Mr Anil Shiwgan - loan account holder of this financial institute. My
loan A/c # [protected]. Would like to inform you that I had paid my full
balance amount of my loan with ICICI Bank, Bolinze Virar Branch under loan
accounts # QZVRR[protected] (which you both have tied up together) in the
month of September 2020 for which i have received loan account closer
letter from ICICI Bank.
However,...

I have complaint against dhfl. I submitted my supported documents which my company issued. I cannot able to pay my EMI last 2 months September and October. Recovery team calls continues and send me email i[censored] can't pay your civil score affect and we start to take legal action and post notice on your door. Please suggest what can I do.

Dear Sir

We have attached relevant documents for the repayment of Loan. DHFL is forcefully putting the unethical condition of foreclosure charges on us inspite of we have received the waiver . We request you to take our complain on SOS basis.

I've shifted my home loan from DHFL to Bank of Maharashtra(BOM). DHFL gave foreclosure and BOM did all the process, transferred amount to DHFL. Now DHFL demanding 3000 rupees as processing fees and not transferring documents. They have already charged for documents and added in loan(pre payment) paid by BOM. My loan is on pending.

Dear Team,
Greetings of the day!!

I am Yugender reddy from Hyderabad location. I had taken home loan from DHFL in the year 2017. I opted for variable interest option & they are keep on increasing interest every six months. Initial interest was 9.35% but now it rose upto 10.75% but I did not bothered about it. Once I asked to reduce it but they said it's not possible as I haven not completed much tenure. This is my Initial complaint I have with DHFL.

In the year 2019 march month I got a SMS saying that I received a subsidy of Rs.2, 15, 000 on my home loan. Then after I immediately went to DHFL Ameerpet branch and enquired about it. They verified details in the system and told me that I got Rs.2, 15, 000 subsidy on my loan. So my total outstanding was reduced and it effected my EMI also. Earlier I used to pay EMI of rs.11, 000 but after subsidy I am paying only rs.9, 000.

Apart from getting subsidy, I paid 4, 50, 000 as part payment two times. Now my current outstanding is showing as Rs. 4, 89, 177/-as on 5th Oct-2020. On 4th october I had visited to DHFL Ameerpet office to collect my foreclosure letter, on that day one person said that " There is road deviation to my apartment so the subsidy which I got in 2019 is getting added to my outstanding amount". Then I got shocked and asked him why? he is saying Audit is happening, mail was sent to their HO to check the exact thing about subsidy amount.

I was angry on him and told that I got this subsidy from government nearly one and half year back. In system & all statements of my account also it's reflecting clearly. Now I have many questions in my mind...
1. If there is a deviation of road to my flat, why DHFL had given me loan?

2. Why they are saying about subsidy, when I went for closure of loan?

3. Why they had confirmed & authorized that time I got subsidy ?

4. After audit only subsidy should reflect in the systems, so in systems its showing clearly as Rs.2, 15, 000 deducted from my outstanding, why they are saying now about Audit?

So team kindly clear all my doubts.