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Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

3.7
Updated: Feb 12, 2025
Complaints 1047
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738
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Dewan Housing Finance Corporation [DHFL] reviews & complaints page 8

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A
abhijit925
Jun 1, 2020
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Address: 41 shakespeare sarani, duck back house, kolkata - 700017

Hi, i took a home loan from dhfl on may 2017 @ 8.70%
Soon after the loan disbursement, dhfl started increasing rate of interest,
Every 3- 6 months they increased rate of interest stating various reasons.

Now home loan interest are all-time low, but dhfl has not reduced my rate of interest.
On communication with ceo, nodal officer all gave a reply that interest rates will come down with rplr and will be informed to me very soon.

I am paying interest rate of 9.92%, pls reduce it.

Loan no[protected]
Loan code[protected]
Avijit sarkar
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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    Sundeep82
    May 10, 2020
    Resolved
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    Resolved

    Dear sir
    I took a home loan from dhfl august 2018 and after some time dhfl has transferred my loan in india bulls regarding which i have received the email as well letter from india bulls at much higher interest rate inspite of that i kept quite and when i called on the dhfl customer care they are not working and after that i approached their branch in netaji subash place then they told me the same thing that your loan has transferred in india bulls so you to contact to india bulls for further queries.

    In march 2020 the emi has deducted from my bank and then after that there was lockdown was started due to covid-19 after that moratorium was given by all banks i. E a relaxation of emi for next 3 months.
    In april i have contact india bulls to option moratorium and also i have received the confirmation from them.
    Suddenly on 13.04.2020 i had received a message from dhfl that your emi will be debited from your account on 15th april2020 regarding which i had send an email on 13.04.2020 to them against which i have received an email from dhfl on 24.04.2020 in which they mentioned the same thing to me that your loan has transferred to india bulls.

    Now today (10.05.2020) i have received an email from dhfl that your emi has bounced on 15th april.2020 and now you have to pay the bounce charges as well penalty

    No now i want to file a legal complaint against dhfl.

    Regards
    Sundeep arora
    [protected]
    Aug 8, 2021
    Complaint marked as Resolved 
    Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
    May 10, 2020
    Updated by Sundeep82
    Dear team

    My complaint is not yet resolved.
    May 11, 2020
    Updated by Sundeep82
    Dear Customer, there will be a delay in presentation of your EMI through ECS for the month of May'20 of DHFL Loan a/c. 00001598 as per Lockdown due to COVID-19. We will inform you the possible debit date shortly. Kindly keep your bank account funded.
    This is the message i have received today from Dhfl which result that they hit the emi in my account which will again bounce and the charges of 440/- will debited from my account.
    I didn't understand one thing that if i have given the request of moratorium option to india bulls as well as dhfl then why they are sending this type of message to me.
    Verified Support
    May 28, 2020
    Dewan Housing Finance Corporation [DHFL] Customer Care's response
    Dear Customer,

    We have forwarded your query to the concerned team for resolution and they shall revert to you soon.

    Regards,
    Team DHFL
    Dear Customer, there will be a delay in presentation of your EMI through ECS for the month of May'20 of DHFL Loan a/c. 00001598 as per Lockdown due to COVID-19. We will inform you the possible debit date shortly. Kindly keep your bank account funded.
    This is the message i have received today from Dhfl which result that they hit the emi in my account which will again bounce and the charges of 440/- will debited from my account.
    I didn't understand one thing that if i have given the request of moratorium option to india bulls as well as dhfl then why they are sending this type of message to me.
    Dewan Housing Finance Corporation [DHFL] Customer Care's response, May 28, 2020
    Verified Support
    Dear Customer,

    We have forwarded your query to the concerned team for resolution and they shall revert to you soon.

    Regards,
    Team DHFL
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      N
      Nitin Naik 001
      from Bengaluru, Karnataka
      May 9, 2020
      Resolved
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      I closed my loan account with dhfl dated march 6th 2020, today being may 9th 2020 (More than 2 months) my property documents not yet returned.

      I sent couple of email marking ceo but i receive a reply we are sorry for the inconveinence caused.

      Kindly note for the people taking loan from dhfl, worst service and they will torture to hell if you buy a loan from them.
      Aug 7, 2021
      Complaint marked as Resolved 
      Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
      Verified Support
      May 28, 2020
      Dewan Housing Finance Corporation [DHFL] Customer Care's response
      Dear Nitin,

      We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

      Regards,
      Team DHFL
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        A
        amrit shukla
        May 5, 2020
        Resolved
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        Resolved

        My insurance details as below :
        Group critical insurance :

        Master policy no: [protected]

        Certificate no: 051202

        Uin of the product: dhfhlgp18027v011718

        Member id: 182148/01

        Total premium: 18341.00

        Group personal accident

        Master policy no: [protected]

        Certificate no: 063622

        Uin of the product: dhfpagp18028v011718

        Member id: 182983/01, 02

        Total premium: 2867.00

        Group health insurance

        Master policy no: [protected]

        Certificate no: 024757

        Uin of the product: dhfhlgp18026v011718

        Member id: 182473/01, 02, 03

        Total premium: 26182.00

        Please take a necessary action in compilation my refund process in my given account.
        I amrit shukla took loan from dhfl my loan account was (Loan account: [protected]). As i foreclose my loan after payment of all due on 12 feb 2020. Then on 27/02/2020 they issue me noc for your reference i am sharing you dhfl noc with this communication, also shared id proof and cancel cheque as guided by dhfl prayagraj office representative. Sir now i need my insurance refund from dhfl whatever left now. Sir i mail all required details and all information wrt to my insurance to given mail id that was shared with me at the time of loan closer. Till now i didn't received any conversatiotion from your side. As mail response received from pramerica life insurance "that regarding your insurance policies which are from different insurer, we request you to get in touch with dhfl directly or respective insurer.
        The contact details of dhfl customer service team are mentioned below for your easy reference. Email id: [protected]@dhfl.com"

        Sir i also mailed [protected]@dhfl.com twice but no any responce received from them till now.

        Please help me for refund of my remaining insurance amount of all three policy.

        With regards
        Amrit shukla
        [protected]
        Loan account: [protected]
        Sep 2, 2020
        Complaint marked as Resolved 
        Received my refund
        Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
        May 05, 2020
        Updated by amrit shukla
        As from 15 March 2020 i regular sending mail with respect to my query but no any positive response i received from DHFL
        Verified Support
        May 28, 2020
        Dewan Housing Finance Corporation [DHFL] Customer Care's response
        Dear Amrit,

        We have forwarded your query to the concerned team for resolution and they shall revert to you soon.

        Regards,
        DHFL
        Sep 01, 2020
        Updated by amrit shukla
        Problem solved
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          R
          Rahul Dank
          May 3, 2020
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          Address: 09-212, 2nd floor, Turquoise,, Near Panchvati Cross Road, C. G. Road,, Ahmedabad, Gujarat 380009

          My name is Rahul c Dank And DHFL Company Not given Proper Answer For my Home Loan regarding My subsidy and not process my subsidy on time please solve this problem my loan application no 01783810
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            V
            vijay377
            Apr 29, 2020
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            Loan A/C # [protected]
            In "my dhfl" portal, earlier lot of facilities for downloading accounts statement option etc. were available, but now it is found that these facilities were removed.

            Hence, kindly request to reinstate these options.
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              R
              ram naik 1212
              from Chennai, Tamil Nadu
              Apr 28, 2020
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              Address: Mumbai

              My application no. 01263795
              I have taken home loan of rs.23lkh from dhfl in feb 2016 and till date i'm paying regular emi.

              Since facing issue like cheated me on the time of disbursements they also includes 60k as insurance of chola mandlm which is i'm not aware about this on that time i refused and said i will pay the insurance amt as own contribution and i had given cheq of 33500 as agreed for dhfl parmica insurance.. But they cheated me and added extra 60k for chola mandlm insurance which ia i'm not aware.

              I'm keep asking that why loan amt and disbursements amt is difference all times they lies given false story.

              When's i come to know in 2017 than suddenly request for foreclosures and visit the branch again they make me fool and taken 3k and reduce my roi.
              After 3 month again they increase.0.75 roi.

              Than again i requested in 2018 for bt transfer again they make fake story u have ro wait 15 days than again i visited than again said they have system problem than again i had followed up but all time misguided and timepass with me and exhaust time period of 15 days.

              In october 2019 i forcefully force for bt transfer than they had given foreclosures letter but rbi has suspended due to fraudulent transactions all bank are rejected dhfl case.

              Since nov 2019 to jan 2019 they waisted my time, effort and i lose money which i had maded payment for bt transfer to idbi.

              I have approached with several bank like hdfc, bob, sarswat bank, idbi, icici, all are not ready for bt transfer because of dhfl case and they all ready to give fresh loan but not ready to take a dhfl case.

              I'm asking that's what's is the my fault because of dhfl fraud no any bank ready to take over the loan.

              Since 1 year i'm stuck with this dhfl fraud company which is charging roi @ 10.25 and current market roi is 7.15 -8%.
              U can't sale my property either transfer my loan

              Many times i had sended a mail to dhfl, ceo even nodal officer but they not given any resolution.

              In lock down i'm into very critical financial issues i have requested to dhfl please help me to get transfer the loan or reduce my roi but they never ever given any proper answer.
              Dhfl call centre executive even not able to understand i'm talking about which issue they just irritating me and made me mentally frustrated.

              I'm suggesting you all don't go with dhfl in your life once you choose they will suck your blood.

              Because of this dhfl going to close
              I'm very happy that government/ rbi suspended this pledge dhfl
              Dhfl should be band it's should be permanently band in india its a pledge not a nbfc.
              Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                L
                lakshmi durgairaj
                Apr 25, 2020
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                Address: 21/8 ngo colony thiruvengakadm

                Sir I am one of dhfl home loan customer my emi is currently running intrest rate is very high, currently rate is 9.92, i really affected my code no 5462
                Please redused interesting rate
                Thank u
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                  J
                  J R Dawani
                  Apr 24, 2020
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                  Address: bhopal

                  This is in regard of an issue i am facing with dewan housing finance corporation limited. i want to bring this to your kind attention that the staff does not behave properly with its valuable customers and is uncooperative. i, jiyandaram dawani, had taken a loan on two of my accounts. (A/c:*1199 , *2614). As a security against the loan, registries of a farmland, my residence and two offices were kept. The loan for later force closed on[protected]. The company has a policy of deducting the interest amount in advance naming it as pre-emi. the due date for payment is 10th of every month. According to the account statement released on 5th of may 2019. The required payment of 25, 72, 384 and 1, 06, 65, 257 was done and dues cleared. Initially there were a lot of issues raised and weren't ready to accept the payment as well. The non government financial service provider dhfl is now demanding me to pay the emi for the entire month. According to generic norms i am not liable for this excess amount being demanded. The organisation has been threatening me and refuses to release the documents. I have constantly been receiving calls from numerous numbers and trash talking and torturing. This act of forcing the costumer is clearly violating human rights.
                  I would like to request all my copies and a noc. I have visited dhfl office for the same but i have been ignored and embarrassed and given no solutions. please look into the matter and do the needful.
                  Warm regards.
                  Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                    R
                    Ramveer Singh1
                    Apr 17, 2020
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                    Address: Jaipur

                    Sir, i have applied many times for 2 months moratorium on my home loan emi. I have applied through website, emails. But they told on email that you moratorium confirmation will be given to you through mail or sms. But despite a number of follow ups. The company deducted my emi without entertaining my requests. If i have the facility to avail moratorium then this should be given to me.
                    Sir, i request you to please look into it and help me in getting my problem to be resolved soon.

                    Thanks & regards,
                    Ramveer singh
                    [protected]
                    Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                      S
                      suthanind1234
                      Apr 16, 2020
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                      The central government announced that the 144 lockdown time any insurance or loan amount should not be taken from the customers, but dhfl simply took the money from my account. I cant expect from this dhfl.

                      Very very worst service. I have no money. How can i earn money in this lockdown period?

                      They need only money money money... They do not think about customers
                      Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                        A
                        Ambesh 42
                        Apr 14, 2020
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                        Address: Bikaner

                        I can't pay "emi" under mukhy mantri awas yojna for dhfl bank bcoz there is no balance in my account.Also i haven't got my salary... However a sms is sent from dhfl... Please help me
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                          Pincy Mehta
                          Apr 13, 2020
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                          Address: MUMBAI

                          Loan a/c no 3888 (Fort branch) - pincy ashish mehta
                          I have applied for pmay subsidy since past 9 months & still no response & revert from dhfl, have dropped sevearl mails to response @ dhfl..com but no one bothered to revert also the toll free no is never responding - i am a royalty cm with regular rtr & no delays - humble request to provide resolution to my concerns at earliest
                          Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                            Pradeep kumar soni k
                            Apr 13, 2020
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                            Hello I am Pradeep Kumar Soni in DHFL I do not want to take the benefit of moratorium and I also told this on DHFL website in spite of it they are not deducting my EMI. I made many calls to DHFL and also wrote [protected]@dhfl.com there is no answer to my query. My loan ac is 00002849. Please solve my problem.
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                              N
                              Apr 11, 2020
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                              I have home loan with dhfl and application number is 01817942
                              I didn't opted for moratorium option. But my emi was not deducted. Looks like this is a cheating by dhfl even though customers not opted for moratorium they will make it default. So that they can earn interest on outstanding. Poor service. Poor response.
                              Since from two years i am observing they never decrease the interest rate even though repo rate decreased multiple times.

                              Thanks,
                              Nagaraju
                              Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                                N
                                Mar 27, 2020
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                                Address: Rajiv Gandhi Nagar, 500090

                                I took home loan from dhfl, as per the repo rate increase these guys increased mine from 8.7 to 9.55.
                                However multiple times repo rate decreased by rbi, this dhfl guys never decreased roi. Please some one take action on this. They are providing pool service and never respond properly.

                                Please please please take a necessity action on dhfl policies.

                                Thanks!
                                Nagaraju
                                Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                                  Jazz Gill
                                  Mar 17, 2020
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                                  Address: SCO 16-17, 2nd floor, Firoz Gandhi Market, Ludhiana-141001, Ludhiana, Punjab, 141001

                                  With reference to my housing loan account no. 00004165 availed from your ludhiana branch. I advise that this is my first property and i am eligible for housing subsidy under pradhan mantri awas yojna. But i have not been awarded the subsidy, despite my eligibility and was informed by the customer care that the same wasn't received, as the town code was missing from the loan proposal. As such l, it was the bank's responsibility to ensure that the subsidy provided by the government of india is transferred after completion of the due formalities. I have always ensured that all terms and conditions of the bank are fulfilled. Then why have i been denied my right. Kindly arrange to provide me the subsidy and pass on the eligible benefit to me. An early resolution to the grievance is highly solicited.

                                  Warm regards
                                  Jaskaran bir singh
                                  Jaskaranbirsingh. [protected]@gmail.com
                                  Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
                                  Mar 17, 2020
                                  Updated by Jazz Gill
                                  My mobile no. [protected]
                                  Mar 17, 2020
                                  Updated by Jazz Gill
                                  Housing Loan account no. [protected] vide application no. 01792769
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                                    Kiran Hiriannaiah
                                    Mar 11, 2020
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                                    Address: Bangalore, Karnataka, 560062

                                    Hi,

                                    Its a very bad exp taking a loan in DHFL, no coperation from any o[censored]r customer suppoer. since DHFL is under going some issues. i wanted to move the loan to different bank and i need a foreclosure letter, they have informed that it will take 15 days, to get one document of foreclosure 15 days, very pathetic service. and after the close of loan to get our documents 50 days is a long time and no bank will accept that.

                                    its a sin to take a loan in DHFL

                                    Regards,
                                    Kiran
                                    Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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                                      A
                                      Ashish2413
                                      Feb 23, 2020
                                      Resolved
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                                      Resolved

                                      Address: 400067

                                      I'd taken home loan from dhfl and said loan has been for foreclosed on 18th nov'19 however still waiting for the refund of excess insurance premium.
                                      I've visited dhfl dahisar branch twice wrt refund once on 04th dec'19 and then again on 27th jan'20 still refund has not been processed.
                                      Loan a/c 01803226
                                      Insurance policy1 no [protected]
                                      Insurance policy 2 no [protected]
                                      Mar 29, 2020
                                      Complaint marked as Resolved 
                                      Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 24, 2020
                                      Dewan Housing Finance Corporation [DHFL] Customer Care's response
                                      Dear Mr. Ashish,

                                      We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

                                      Regards,
                                      Team DHFL
                                      Verified Support
                                      Feb 27, 2020
                                      Dewan Housing Finance Corporation [DHFL] Customer Care's response
                                      Dear Mr. Ashish,

                                      We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

                                      Regards,
                                      Team DHFL
                                      Contact [protected]
                                      Email id : [protected]@gmail.com
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                                        Pramod Bobde
                                        Feb 22, 2020
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 412308

                                        Hello team,

                                        It's very bad experience about interest rate with you.
                                        In 2016 when i took loan that time my interest rate was 9.5
                                        And they increases interest rate every year and now i'm paying 10.67 interest rate.
                                        If rbi increases rate they increase accordingly and when rbi decrease there is no effect.
                                        It's a very bad with me.. Please do... Please do something and reduce the interest rate..

                                        It's a true and you can check the details by registered number.

                                        Thanks & regards,
                                        Pramod bobde
                                        [protected]
                                        [protected]@gmail.com
                                        Feb 22, 2020
                                        Complaint marked as Resolved 
                                        No yet resolved.. But still marked as resolved..
                                        Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 24, 2020
                                        Dewan Housing Finance Corporation [DHFL] Customer Care's response
                                        Dear Mr. Pramod,

                                        We have forwarded your query to the concerned team and they will surely connect with you soon. Meanwhile, request you to share your loan account number as well to help us connect with you faster. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

                                        Regards,
                                        Team DHFL
                                        Verified Support
                                        Feb 27, 2020
                                        Dewan Housing Finance Corporation [DHFL] Customer Care's response
                                        Dear Mr. Pramod,

                                        We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

                                        Regards,
                                        Team DHFL
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