Dg Shipping — CDC Replacement Application showing query back to applicant

Good day Sir,

I had summited my application for CDC replacement (Application no: REP/SMO(M)/2021/45279 on 24 Jan 2021. I have attached all required documents and paid the fees online and status of Application showing "under progress"
On 5th feb status changed to "query back to applicant" and they asked for reupload self attested scanned passport copy. on 7th feb i reupload the passport and email them same on [protected]@gov.in, but still till date status is "query back to applicant. I tried to write them emails but no reply.
Sir if you have any contact no and name where i can call and talk to them so that i know what is actual progress. Sir my company is lined me up for joining also so this became little urgent.
So plesse could you resolve this issue as early as possible.
Application number : REP/SMO(M)/2021/45279
Indos no. 02DL3970
CDC no. CH19767

Thanks and Best Regards,
Ravi Prakash