Dg Shipping — indian cdc renewal status

My name is rajamony giri. I have applied for my cdc renewal in mumbai shipping office. I applied on 30th march and uploaded documentsand fees paid on 4th may and till today it's showing as under process. And i don't know which email id have to contact. Please can you tell me how long it will take and please help me. My application details is as below
Application no : smo (M)/2020/22242681
Indos no : 09zl6985
Email id : [protected]@gmail.com
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