[Resolved] Dhamaalshop.com — Already paid but product not received | |||||
Dear sir, i order a mobile phone (infocus M350) which order id is DS4920 from your trustable shopping website. i already paid amount of this product. but i still didn't get any confirmation mail or sms and also didn't get any dispatch information. Please i request you kindly send me product as soon as possible or mail or call or sms about order dispatch till monday 18 july 2016. Afer that please refund my money otherwise i can go for consumer court. and i will take serious action against it. i will sue a fraud case against this site... so, please solve my problem as soon as possible. Was this information helpful? | |||||
Nov 6, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, This is in regard to your order no DS4920 which you placed with our company Dhamaalshop.com on the[protected]:09 PM. We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Dhamaalshop.com Customer Care Team +91 [protected] | |||||
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