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InFocus Complaints & Reviews

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Last updated Feb 10, 2022
Complaints 236
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InFocus Head Office Address

D.no 27-18-39, 1st Floor, Rajasree Building, Congress Office Road, Governorpet
Vijayawada (Urban)
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520002

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InFocus reviews & complaints(236)

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My led tv in display & colours mistakes
कृपया इस को रिपेयर किया जाए या एक्सचेंज केर मुझे नया स्मार्ट एलईडी दिए जाने का कष्ट करें
InFocus customer support has been notified about the posted complaint.
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    Hey, here is payal jadon I didn't get Oreo version which they promised that . InFocus give Oreo version but till there no updation of ore version in my mobile #infocusvision3
    Please protect.
    मेरे पास आपका कम्पनी का 40 इंच की led tv मेने फ्लिपकार्ट से खरीदा था
    जिसमे पूरी स्क्रीन से कलर व डिस्प्ले बन्द हो गया है आवाज तो आ रही हैं पर फोटो/ वीडियो नहीं आ रहे हैं

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      Dear sir & madam

      This is to inform you that past from 3 years am using infocus vision 3 mobile but still I did not receive oreo update please send me the update link please do this as soon as possible...
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        I have purchased a infocus turbo5 mobile 1 year back during june 2019 i have replaced my battery due bulging problem from your customer service centre at dindigul. Three months after replacement of battery again i have same problem. I have approached your service centre at dindigul they have refused to replace the battery within warranty period i. E 6 months. I have charged rs.1400 during the replacement of original battery. Kindly attend...
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        I am using mobile infocus snap 4 past 6 month i am getting multiple complaints at the time of purchase but vendor not accept to refund, mobile i bring to service center more tan 3 time still my issue was not resolved
        Battery problem still i am not ablet charge without swithoff and performance also very low i am getting error google not responding every time,
        Please provide solution or replace my mobile...
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        I am using your company phone infocus vision 3 and its working nice. But i didn't get any software update from a very long time. Please provide me with a new update. My imei no is [protected]. Please solve my complete as soon as possible. I am very tried of waiting for new update. Its my humble request to you please provide me android pie with a latest security patch. Thank you...
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        Sir i have purchased infocus epic 1the mobile phone is well good of mine and my family members too but please make a new software update with little bit new changes so it may look very well and charming and also make a status as compared to other android mobile phones, i really except some little bit changes in the device which will really help to compare the mobile with other compnay phones...
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        Recently i purchased a infocus vision 3 from amazon... It is getting switched off automatically and then not opening... Even after charging it is not opening.. Then almost after nearly half an hour it is opening automatically... Also the phone is getting heated very much even after very less use... Its just been almost 3 days of purchasing the phone... I contacted the amazon customer care and they said me to return the phone whereas i just...
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        I bought thus mobile just an year ago, due to done physical damage it's backpanel got broken, i am trying for a spare part but it is not available even in the official service center, customer care executive are saying they stopped servicing this model but they are still selling the mobile in amazon, damn you infocus trust for you is broken, i can not even resell this mobile as the phone doesn't switch on can some one please help me on this...
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        My device is infocus vision 3, 2gb ram, 16gb internal memory. This device information in description is battery is 4000mah but in device inbuilt battery is only 3000mah, i trying to check battery capacity in many applications, other phone information is correct but only battery is 3000mah, i call to infocus costemer care and said my problem he's told to me we not suggest to check phone information in third-party applications, go infocus gallery...
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        Infocus — not updating oreo android version for infocus vision 3 mob

        Hi this is himanshu dandotiya from morena m. P i have an issue with infocus mobile company, this company has claimed on amazon that they will give new update for infocus vision3 mobile by june 2018, but they are not providing their services as they promised to consumer.

        So i request you to take sctrict action for this fraud, so that in future...
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        Http://www.infocusindia.co.in

        Hi this is diship kumar from lucknow have an issue with infocus mobile company, this company has claimed on amazon that they will give new update for infocus vision3 mobile by june 2018, but they are not providing their services as they promised to consumer.

        So i request you to take sctrict action for this fraud, so that in future no one company will think of doing something like...
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        Gvs mobile service centre
        Mobile handsets in warranty

        My mobile submit in above service dated 05/sep/2018 due to software updating but i call after few days he says mobile board problem he change board but mobile not working after he says connecter problem and connecter change but mobile not working finely he says mobile will be sent infocus co. But mobile not getting till date
        1) job sheet no. Js[protected] (Condition of set : good)
        Name: vinod kumar
        2) job sheet no. Js18a[protected] — )
        Name: gvs prepared
        InFocus customer support has been notified about the posted complaint.
        Lcd screen automatically going please fix it and i have display glass broken u have to fix it and i have a warranty
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          I bought a infous vision 3 mobile in march and the handset has been giving me troubles since then sometimes the display won't work i have given it to the service center twice, they kept my phone for 15 days each time i gave it to them, it is disturbing my work schedule and i'm having very hectic time getting it to the service center each time and every time they are taking at least 8-9 days to repair and after that i'm still facing problem with my display, it is getting very annoying for me. I would kindly request you to look into the issue asap.
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          Mobile was working in slow please update in fast working
          China Kappala's reply, Jan 29, 2019
          Infocus vision3 mobile was very slow please update it
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            Such a pathetic mobile and service by infocus purchased mobile and within 2 months its touch pad stopped working. I had submitted the mobile to service centre and its 15th day my phone is still not repaired by them and whenever you call them they extend the date by saying that phone part is coming from out of country this kind of service is such a painfull and unprofessional by infocus. I would say never buy infocus any mobile you will be...
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            Name-biswajit patra
            Contact no — [protected]
            Phone modeal-infocus a2
            Poblem-the battry tempreatur is too highy 52 diggry selsious
            Then shut down
            'i went to the servis center but he was says your phone is good conditin you can go...
            Very bad service
            From-bhadrak, odisha, india

            Servis center address — ab associates
            Near presidency college auto stand back side
            ...
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            Call id – infind[protected]dw dt.[protected] m-350 [case:55054] for m350

            May 2017 rs.1000/- was deposit for repair. At the time of deposit they said that it will take 2 – 3 month to repair it but till date not repair or return our phone to me.

            After many followup, complaint through mail on 08/08/2018.

            Your early action in this matter is highly appreciated.
            InFocus customer support has been notified about the posted complaint.
            Aug 22, 2018
            Updated by Ashish Lad
            Attachment of Scan Copy Receipt issue by the Company.

            My InFocus m2 3g phone not updated version get version update official message for my phone
            Sangam Goyal's reply, Sep 17, 2018
            My InFocus m2 3g not updated version get official updated version message my phone
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              Very bad phone... Started hanging from the very first day... I could open the sim slot only once then i found out that the lock was broken... Then suddenly on 1 august, 2018 the gas from the battery started coming out and it blasted... I would have lost my life... My house would have burnt down... Now i need my money back as soon as possible... Brand new phone blasted very badly... The processor is very very very slow... No game works properly......
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              I had purchased my infocus m 810 phone via Snap deal in Oct 2015 . From last week my phone not starting when ever I tried to switch on the phone just company's logo comes on screen and not furthermore booting . So I visited the service centre situated at Janak Puri, New Delhi and given my phone for repairs.
              Yesterday the service centre told me they're not in condition to repair and told me to take my phone and visit the Nehru place center as they had all the facility. When I visited there today they didn't take my phone and casually told even without looking or examine it that it cannot be repaired.
              Is Infocus company's phone not repairable and had life less then 3 yrs
              InFocus customer support has been notified about the posted complaint.
              Jul 28, 2018
              Updated by Naveen Sapre
              till writing today no one from company's side called me and not even replied my email, now what are the options for me, do can i go to consumer court reporting this issue
              Dear Naveen!

              Inconvenience caused is deeply regretted. Please share your order ID with me and I'll sort it out on priority.

              Thanks!
              Team Snapdeal
              Naveen Sapre's [Complaint's author] reply, Jul 28, 2018
              Hi naveen
              Thank you for your order!
              Here's a summary of your purchase. When we ship an item, we will send an update with tracking details.
              Order ID: 9157087079 Placed on: Thu, 15/Oct/2015
              Delivery Address
              naveen sapre
              71/3, rama road, moti nagar,
              above DHL
              new delhi - 110015
              Delhi
              Phone Number
              9868599970
              Payment Summary
              Total Price Rs.10999
              Total Offer Discount - Rs.1000
              You Paid Rs.9999
              Payment Type Credit Card
              Payment Subtype MasterCard
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                Infocus Vision 3 16Gb

                Battery Temperature Is To Low...??
                And Switch Offing My Phone Automatically..?? Im Using This Phone just 5Months...!! And I Give This Phone Service Center But Not Repared...?? Wast Of Time And My Money...!!

                Plz Resolved This Problem Soonly

                Contact num :- [protected]
                Email:- [protected]@gmail.com...
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