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InFocus Complaints & Reviews

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Updated: Feb 10, 2022
Complaints 236
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InFocus reviews & complaints(236)

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M
Mansuri Riyaj
Feb 10, 2022
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Address: Mandsaur mp
Website: www.infocus.co.in

My led tv in display & colours mistakes
कृपया इस को रिपेयर किया जाए या एक्सचेंज केर मुझे नया स्मार्ट एलईडी दिए जाने का कष्ट करें
InFocus customer support has been notified about the posted complaint.
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    P
    Payal Jadon
    May 1, 2020
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    Hey, here is payal jadon I didn't get Oreo version which they promised that . InFocus give Oreo version but till there no updation of ore version in my mobile #infocusvision3
    Please protect.
    मेरे पास आपका कम्पनी का 40 इंच की led tv मेने फ्लिपकार्ट से खरीदा था
    जिसमे पूरी स्क्रीन से कलर व डिस्प्ले बन्द हो गया है आवाज तो आ रही हैं पर फोटो/ वीडियो नहीं आ रहे हैं

    not update android oreo version - Comment #3955896 - Image #0
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      S
      syed owias
      Apr 21, 2020
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      Address: Bangalore
      Website: [email protected]

      Dear sir & madam

      This is to inform you that past from 3 years am using infocus vision 3 mobile but still I did not receive oreo update please send me the update link please do this as soon as possible...
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        L
        Lakshmanasamy Balamurali
        from Melur, Tamil Nadu
        Dec 10, 2019
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        Address: 1C/3 KAMALA NAGAR SECOND STREET, SENGUNTHAR SCHOOL NEAR BY, TALLAKULAM, MADURAI, 625002

        I have purchased a infocus turbo5 mobile 1 year back during june 2019 i have replaced my battery due bulging problem from your customer service centre at dindigul. Three months after replacement of battery again i have same problem. I have approached your service centre at dindigul they have refused to replace the battery within warranty period i. E 6 months. I have charged rs.1400 during the replacement of original battery. Kindly attend my problem and replace my battery i assure that i am not over charging my cell.
        Dindigul mobiles, no5&6sophia school complex, gh salai road, dindigul 1
        My mobile no.[protected]
        InFocus customer support has been notified about the posted complaint.
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          M
          Madhu Sudhan N
          from Kandukur, Telangana
          Oct 17, 2019
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          Address: NALANDA VIDYA NIKETAN, GAYATRI NAGAR, Krishna, Andhra Pradesh, 520008

          I am using mobile infocus snap 4 past 6 month i am getting multiple complaints at the time of purchase but vendor not accept to refund, mobile i bring to service center more tan 3 time still my issue was not resolved
          Battery problem still i am not ablet charge without swithoff and performance also very low i am getting error google not responding every time,
          Please provide solution or replace my mobile
          InFocus customer support has been notified about the posted complaint.
          No software updates available. What foolish ... Every phone getting updates but my phone ...no update
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            S
            Saurav00015
            from Mumbai, Maharashtra
            Oct 16, 2019
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            I am using your company phone infocus vision 3 and its working nice. But i didn't get any software update from a very long time. Please provide me with a new update. My imei no is [protected]. Please solve my complete as soon as possible. I am very tried of waiting for new update. Its my humble request to you please provide me android pie with a latest security patch. Thank you
            InFocus customer support has been notified about the posted complaint.
            Phone touch and display combo is not working and display what rate?headphone jack is not working! So i want get the headphone jack what paisa is headphone jack???
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              J
              junaid alji
              from Ahmedabad, Gujarat
              Aug 4, 2019
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              Address: Ratnagiri, Ratnagiri, Maharashtra, 415612

              Sir i have purchased infocus epic 1the mobile phone is well good of mine and my family members too but please make a new software update with little bit new changes so it may look very well and charming and also make a status as compared to other android mobile phones, i really except some little bit changes in the device which will really help to compare the mobile with other compnay phones
              InFocus customer support has been notified about the posted complaint.
              Sir
              Infocus Turbo 5 randomly showing that SYSTEM UI is not responding for the last 5 months. is there any solution for it. Kindly tell me the solution.
              Thank you ...Gopal Singh Rana.
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                S
                Sweta21091
                Mar 16, 2019
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                Recently i purchased a infocus vision 3 from amazon... It is getting switched off automatically and then not opening... Even after charging it is not opening.. Then almost after nearly half an hour it is opening automatically... Also the phone is getting heated very much even after very less use... Its just been almost 3 days of purchasing the phone... I contacted the amazon customer care and they said me to return the phone whereas i just want it to be replaced with another new phone... Kindly help...
                InFocus customer support has been notified about the posted complaint.
                Why battery drain automatically upto charging 70%
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                  S
                  satyanarayana cr
                  from Hyderabad, Telangana
                  Feb 5, 2019
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                  I bought thus mobile just an year ago, due to done physical damage it's backpanel got broken, i am trying for a spare part but it is not available even in the official service center, customer care executive are saying they stopped servicing this model but they are still selling the mobile in amazon, damn you infocus trust for you is broken, i can not even resell this mobile as the phone doesn't switch on can some one please help me on this
                  InFocus customer support has been notified about the posted complaint.
                  My infocus m680 cannot update the new software its showing cannot access remote file. I have tried many times to update but the same thing show on the screen. What shall I do now to get this download. And its not showing a volte in my phone
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                    T
                    Tejastr
                    from Raver, Maharashtra
                    Feb 4, 2019
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                    Address: Thane, Maharashtra, 401601

                    My device is infocus vision 3, 2gb ram, 16gb internal memory. This device information in description is battery is 4000mah but in device inbuilt battery is only 3000mah, i trying to check battery capacity in many applications, other phone information is correct but only battery is 3000mah, i call to infocus costemer care and said my problem he's told to me we not suggest to check phone information in third-party applications, go infocus gallery and check this. And i check in gallery then result is same. But infocus company not solved my problem.
                    InFocus customer support has been notified about the posted complaint.
                    I bought my but it is not compatible with google. What is the solution.
                    Sir mera naam sonu kumar h mobile number [protected] mere paas vision 3 pro. Model h jo ..1June2019 me liya tha or 21/07/2019
                    Screen off ke karan service center par raha
                    Or sahi 9/09/2019 ko center se aya .Sir jo mobile vi voranti thi 1 years ki h or usme 2 month uske West ho gaye . Sir m chahta hu uski 2 month ki voranti badha dijiye .
                    Sonu Dhiryan's reply, Sep 13, 2019
                    IF9029Sir mera naam sonu kumar h mobile number 8923296224 mere paas vision 3 pro. Model h jo ..1June2019 me liya tha or 21/07/2019
                    Screen off ke karan service center par raha
                    Or sahi 9/09/2019 ko center se aya .Sir jo mobile vi voranti thi 1 years ki h or usme 2 month uske West ho gaye . Sir m chahta hu uski 2 month ki voranti badha dijiye .
                    Sonu Dhiryan's reply, Sep 13, 2019
                    IF9029Sir mera naam sonu kumar h mobile number 8923296224 mere paas vision 3 pro. Model h jo ..1June2019 me liya tha or 21/07/2019
                    Screen off ke karan service center par raha
                    Or sahi 9/09/2019 ko center se aya .Sir jo mobile vi voranti thi 1 years ki h or usme 2 month uske West ho gaye . Sir m chahta hu uski 2 month ki voranti badha dijiye .
                    Sonu Dhiryan's reply, Sep 13, 2019
                    Sir mera naam sonu kumar h mobile number 8923296224 mere paas vision 3 pro. Model h jo ..1June2019 me liya tha or 21/07/2019
                    Screen off ke karan service center par raha
                    Or sahi 9/09/2019 ko center se aya .Sir jo mobile vi voranti thi 1 years ki h or usme 2 month uske West ho gaye . Sir m chahta hu uski 2 month ki voranti badha dijiye .
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                      H
                      Himanshu dandotiya
                      from Korba, Chhattisgarh
                      Jan 6, 2019
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                      Website: www.infocusindia.co.in

                      Infocus — not updating oreo android version for infocus vision 3 mob

                      Hi this is himanshu dandotiya from morena m. P i have an issue with infocus mobile company, this company has claimed on amazon that they will give new update for infocus vision3 mobile by june 2018, but they are not providing their services as they promised to consumer.

                      So i request you to take sctrict action for this fraud, so that in future no one company will think of doing something like this

                      Thanking you
                      Himanshu dandotiya
                      [protected]
                      +1 photos
                      InFocus customer support has been notified about the posted complaint.
                      I bout a infocus m350 due to some problem my sim trey nd touch got trasd now i can't by any where in gujrat . So please give me the parts or give me new phone in exchange of this
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                        D
                        Diship Kumar
                        from Lucknow, Uttar Pradesh
                        Nov 16, 2018
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                        Address: Lucknow, Uttar Pradesh
                        Website: www.infocusindia.co.in

                        Http://www.infocusindia.co.in

                        Hi this is diship kumar from lucknow have an issue with infocus mobile company, this company has claimed on amazon that they will give new update for infocus vision3 mobile by june 2018, but they are not providing their services as they promised to consumer.

                        So i request you to take sctrict action for this fraud, so that in future no one company will think of doing something like this

                        Thanking you
                        Diship kumar
                        [protected]
                        [protected]@gmail.com
                        +2 photos
                        InFocus customer support has been notified about the posted complaint.
                        Nov 16, 2018
                        Updated by Diship Kumar
                        www.infocusindia.co.in
                        Hi this is diship kumar from lucknow have an issue with infocus mobile company, this company has claimed on amazon that they will give new update for infocus vision3 mobile by june 2018, but they are not providing their services as they promised to consumer.

                        So i request you to take sctrict action for this fraud, so that in future no one company will think of doing something like this

                        Thanking you
                        Diship kumar
                        [protected]
                        [protected]@gmail.com

                        My phone infocus vision 3 didnt get any system updates, IDK y please help
                        Dear sir my phone infocus a2 high temperature shotdown phone
                        Mobile band ho jata he

                        not updating oreo android version for infocus vision 3 mobile - Comment #3401575 - Image #0
                        sumit.studio's reply, Apr 9, 2019
                        High temperature
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                          V
                          vbj1988
                          from Chennai, Tamil Nadu
                          Oct 25, 2018
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                          Address: New Delhi, Delhi, 110041

                          Gvs mobile service centre
                          Mobile handsets in warranty

                          My mobile submit in above service dated 05/sep/2018 due to software updating but i call after few days he says mobile board problem he change board but mobile not working after he says connecter problem and connecter change but mobile not working finely he says mobile will be sent infocus co. But mobile not getting till date
                          1) job sheet no. Js[protected] (Condition of set : good)
                          Name: vinod kumar
                          2) job sheet no. Js18a[protected] — )
                          Name: gvs prepared
                          InFocus customer support has been notified about the posted complaint.
                          Lcd screen automatically going please fix it and i have display glass broken u have to fix it and i have a warranty
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                            M
                            minion gru
                            from Mumbai, Maharashtra
                            Oct 11, 2018
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                            Address: Varanasi, Uttar Pradesh, 221002

                            I bought a infous vision 3 mobile in march and the handset has been giving me troubles since then sometimes the display won't work i have given it to the service center twice, they kept my phone for 15 days each time i gave it to them, it is disturbing my work schedule and i'm having very hectic time getting it to the service center each time and every time they are taking at least 8-9 days to repair and after that i'm still facing problem with my display, it is getting very annoying for me. I would kindly request you to look into the issue asap.
                            +1 photos
                            InFocus customer support has been notified about the posted complaint.
                            Mobile was working in slow please update in fast working
                            China Kappala's reply, Jan 29, 2019
                            Infocus vision3 mobile was very slow please update it
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                              M
                              Mhbbhatt
                              from Hajipur, Punjab
                              Sep 3, 2018
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                              Address: Chandigarh, Punjab, 160047

                              Such a pathetic mobile and service by infocus purchased mobile and within 2 months its touch pad stopped working. I had submitted the mobile to service centre and its 15th day my phone is still not repaired by them and whenever you call them they extend the date by saying that phone part is coming from out of country this kind of service is such a painfull and unprofessional by infocus. I would say never buy infocus any mobile you will be regret after that this is my experience and still waiting for mobile
                              +1 photos
                              InFocus customer support has been notified about the posted complaint.
                              Battery Temperature Is To Low...??
                              And Switch Offing My Phone Automatically..?? Im Using This Phone just 5Months...!! And I Give This Phone Service Center But Not Repared...
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                                R
                                Rj Bapi
                                from Bhubaneshwar, Odisha
                                Aug 24, 2018
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                                Address: Bhadrak, Odisha, 756117

                                Name-biswajit patra
                                Contact no — [protected]
                                Phone modeal-infocus a2
                                Poblem-the battry tempreatur is too highy 52 diggry selsious
                                Then shut down
                                'i went to the servis center but he was says your phone is good conditin you can go...
                                Very bad service
                                From-bhadrak, odisha, india

                                Servis center address — ab associates
                                Near presidency college auto stand back side
                                By pass bhadrk, orissa
                                Contact no-[protected], [protected]
                                InFocus customer support has been notified about the posted complaint.
                                My phone is not switching on. And on the dark screen it is showing some chinese language and mobile is functioning something which I am not getting. I just wanted to get this issue solved.
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                                  A
                                  Ashish Lad
                                  from Indore, Madhya Pradesh
                                  Aug 18, 2018
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                                  Address: Indore, Madhya Pradesh, 452001

                                  Call id – infind[protected]dw dt.[protected] m-350 [case:55054] for m350

                                  May 2017 rs.1000/- was deposit for repair. At the time of deposit they said that it will take 2 – 3 month to repair it but till date not repair or return our phone to me.

                                  After many followup, complaint through mail on 08/08/2018.

                                  Your early action in this matter is highly appreciated.
                                  InFocus customer support has been notified about the posted complaint.
                                  Aug 22, 2018
                                  Updated by Ashish Lad
                                  Attachment of Scan Copy Receipt issue by the Company.

                                  My InFocus m2 3g phone not updated version get version update official message for my phone
                                  Sangam Goyal's reply, Sep 17, 2018
                                  My InFocus m2 3g not updated version get official updated version message my phone
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                                    S
                                    Sujata Paul
                                    from Kolkata, West Bengal
                                    Aug 5, 2018
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                                    Address: Kolkata, West Bengal, 700090

                                    Very bad phone... Started hanging from the very first day... I could open the sim slot only once then i found out that the lock was broken... Then suddenly on 1 august, 2018 the gas from the battery started coming out and it blasted... I would have lost my life... My house would have burnt down... Now i need my money back as soon as possible... Brand new phone blasted very badly... The processor is very very very slow... No game works properly... The screen is very tough... It has a typing problem too... If you don't see to this issue i will complaint to the consumer forum... I need my money back... I just need my money back... I didn't expect this from infocus... Pls see to this matter... Otherwise i have to take higher step against it bcz it was a brand new phone... I bought it 3 months ago... And now i don't have a phone now what... I need a compensation against this matter... I need my money back... Very bad phone... I need my money back
                                    InFocus customer support has been notified about the posted complaint.
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                                      N
                                      Naveen Sapre
                                      from Warangal, Telangana
                                      Jul 19, 2018
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                                      Address: New Delhi, Delhi, 110043

                                      I had purchased my infocus m 810 phone via Snap deal in Oct 2015 . From last week my phone not starting when ever I tried to switch on the phone just company's logo comes on screen and not furthermore booting . So I visited the service centre situated at Janak Puri, New Delhi and given my phone for repairs.
                                      Yesterday the service centre told me they're not in condition to repair and told me to take my phone and visit the Nehru place center as they had all the facility. When I visited there today they didn't take my phone and casually told even without looking or examine it that it cannot be repaired.
                                      Is Infocus company's phone not repairable and had life less then 3 yrs
                                      InFocus customer support has been notified about the posted complaint.
                                      Jul 28, 2018
                                      Updated by Naveen Sapre
                                      till writing today no one from company's side called me and not even replied my email, now what are the options for me, do can i go to consumer court reporting this issue
                                      Dear Naveen!

                                      Inconvenience caused is deeply regretted. Please share your order ID with me and I'll sort it out on priority.

                                      Thanks!
                                      Team Snapdeal
                                      Naveen Sapre's [Complaint's author] reply, Jul 28, 2018
                                      Hi naveen
                                      Thank you for your order!
                                      Here's a summary of your purchase. When we ship an item, we will send an update with tracking details.
                                      Order ID: 9157087079 Placed on: Thu, 15/Oct/2015
                                      Delivery Address
                                      naveen sapre
                                      71/3, rama road, moti nagar,
                                      above DHL
                                      new delhi - 110015
                                      Delhi
                                      Phone Number
                                      9868599970
                                      Payment Summary
                                      Total Price Rs.10999
                                      Total Offer Discount - Rs.1000
                                      You Paid Rs.9999
                                      Payment Type Credit Card
                                      Payment Subtype MasterCard
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                                        D
                                        DineshKumar Rtf
                                        from Hojai, Assam
                                        Jul 14, 2018
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                                        Address: 506001

                                        Infocus Vision 3 16Gb

                                        Battery Temperature Is To Low...??
                                        And Switch Offing My Phone Automatically..?? Im Using This Phone just 5Months...!! And I Give This Phone Service Center But Not Repared...?? Wast Of Time And My Money...!!

                                        Plz Resolved This Problem Soonly

                                        Contact num :- [protected]
                                        Email:- [protected]@gmail.com
                                        +1 photos
                                        InFocus customer support has been notified about the posted complaint.
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