[Resolved] Dhamaalshop.com — Not received order confirmation after amount deduction

[email protected]

from Kolkata, West Bengal

Address:	Kamrup Metropolitan, Assam, 781029
Website:	dhamaalsho.com

On 02/05/2017, i booked a first copy redmi note 4 through facebook advertisement of the company dhamaalshop.com. I followed the processes step by step whatever required to purchase a item from online marketing - amount deducted (Rs 5498), payment successful, payment confirmation received through sms and then hang the next step. No any confirmation message, no any delivery details even i didn't have the chance to know only the product order number. Just the payment successful. What are these all...? Please make me understand that where the amount had gone... To the dhamaalshop.com. Or somewhere else. Consider this matter whatever possible as earliest. Please value customers... Thank you.

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Jun 9, 2017

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

May 07, 2017

DhamaalShop.com Customer Care's response Sorry, your package is delay because of an issue with the carrier. we sincerely apologize to you for the delay in delivery of the products ... of staffs and within the next 2 days your shipment shall be dispatched for delivery.
Thanks.
DS Team.

Jun 06, 2017

Updated by [email protected] You have mentioned within next 2 days product will be delivered. Then till date, almost one month over. So what is the meaning of your response. Please accordingly for the best