[Resolved] Dhamaalshop.com — Product not delivered | |||||
We have Done payment through online banking on[protected] to www.dhamaalshop.com for purchase Videocon 32'' Television set. In return we have received Order success copy through our registered mail id. In order copy they have committed to deliver our product with in 3 to 4 Day time, but till now they are not send any mail, not sent any product, they have cheated with me & i have suffered a loss of Rs 7000. and i lost peace of mind. my order number DS33523, Order date[protected], Customer name - Gaurav Jain Was this information helpful? | |||||
Nov 4, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 04, 2016 DhamaalShop.com Customer Care's response Dear Customer, This is in regard to your order which you placed with our company Dhamaalshop.com. We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Dhamaalshop.com Customer Care Team +91 [protected] | |||||
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GL Electronic, Ranju Nilay Bhavan 1st Floor, New Laljee Tola, Patna, Bihar, India - 800001
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