Dhani One Freedom — Irrelevant dues and unable to use credit limit.

I am a customer of Dhani one
freedom card
Name swati
Phone [protected]

I can't use my Dhani daily credit limit as it shows irrelevant dues of 9545.
I have paid all my current dues but it's still showing the due now as 9545 which is not my due amount the next due date for payment of 500 is 6th feb 2021.

Have sent multiple mails as well as call too, still the problem is not solved. I have attached all the screenshots and mail as well. My card is showing as inactive even after paying all dues till current day .

Very bad customer support fake promise's, at the very first time they said they are updating their systems so kindly wait for one day, next they said I have to pay my due now amount which is 499 rupees.
I paid that also still the same message and fake dues are being shown in the app.

And i am unable to use my credit limit.