| Address: | Karimba , Mannarkkad , palakkad District |
From
Emmanual thomas
South indian rubber co.,
Karimba p. O
Palakkad.
Mob:[protected]
Sir,
My firms, south indian rubber co., season trading co., and evergreen impex has been maintaining current account with dhanalaxmi bank, thachampara branch for the past 30 years. Besides i have 2 sb a/c also in the name of emmanual thomas and seena emmanual.
Now they have started harassing us by creating lot of hurdles in the day to day transactions. On[protected], when my staff went to draw cash of rs.80, 000/- from my account no.[protected], they informed him that there was no cash, eventhough there was sufficient balance in the account. When he asked him why is it so, the cashier said, there is no cash in the bank. He came back to office. When i contacted the branch manager he said the cash would arrive only by 3.30 pm. The bank staff could have mentioned the fact politely without being rude.
Now they are asking me to come to the bank to sign re-kyc documents. I informed them, i would be mostly travelling, and busy. I would send the signed re-kyc documents.
I have accounts with other banks for my different companies. It was not necessary for me to go personally to other banks. Now just to harass me, so that i would close down my accounts, they are asking me to come to the bank. Besides i have difficulty in climbing the steps.
So i humbly request you to direct the bank staff :
1. To accept signed re-kyc documents if it is within the rules..
2. To behave in a professional manner to my staff when they come to bank for collecting
Cash.
Emmanual thomas
Mg. Partner
South indian rubber co Was this information helpful? | 
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