DHL Express India Complaints & Reviews

DHL india courier . This company is a fraud company, please beware of this company. They are into courier and cargo logistics service provider. This company is regularly giving in the leading and leading for their franchise network on pan India basis for last few days back. The company is charging the huge amounts to appoint state franchisee, district franchisee, block franchisee, and small counters. After taking the booking amount like 10000...

I sent one of my shipment from India to US via DHL express on 10th November 2016-AWB no. [protected]. Even after 1 month of continuous follow ups my Cargo is still available in India. DHL is asking for departure certificate to clear custom formalities, even though all the necessary certifications are obtained I received latest Email from DHL that my shipment has been rejected by Indian customs due to departure certificate issue.
I...

Dear sir/Madam, i sent a courier on 19th day of November, 2016 at around 4 PM via APL Logistic Services which was around 16 KG and paid the amount over there to Mr.Mahesh moblie no. [protected] but the courier was not sent in one lot and was converted into two lots without my knowledge and inspection one lost consist of Cloths etc. and other lot consist of Food items etc. Further he assured my that there will not be any additional charges...

I went to the DHL branch office in Coimbatore. To send a critical document.
After 2days I was informed that the parcel can't be sent so i should come for the parcels. I was asked to provide my account details for the refund of my money of which I did including my contact number. After 4 days the refund had not reflected in my account. I went there to enquire why I was told told the IFS code I provided was incomplete. I gave them the...

I went to Anna nagar, DHL Express to send a courier to Canada ( WES ) . I asked the lady if there is student discount for this. She said " no " . I actually availed this offer a few days before this incident took place in Hyderabad. So I asked her to give me the nearest address for another DHL Express. She gave me. I went there and asked them straight away if there is student discount for the courier I wanted to sent.The person checked her...

Hi All,
I sent a shoe for my brother from UK to India via DHL service in UK. After 15 days they are saying that the parcel is detained at the bangalore kempegowda airport since the customs charges are not paid. I called DHL india and asked them, they are telling that the charge is INR 3175 for the shoe which i sent. The shoe cost itself is not that much.
Ok as per the customs rules, the import duty is 10% of the assessed value....

This is regarding the shipment no. [protected]. as per the status on DHL tracking it is showing as the item was sent by delivery boy on 27-Aug-16 and the status is refuted because of payment declined. I was shocked to see this status as I did not see any delivery boy coming to my home, neither i did get call from him. After this I called DHL helpline same day in the evening and complained them about wrong status. DHL helpline told that they...

I have sent one parcel from new zealand with dhl express on 2/08/2016. As per the policy it says that my parcel should be deliver within 5 to 10 working days. I can see the status online that it is shoeing processing but they are not realsing my parcel i rang them everyday and i got the same response that yes it should be deliver within few days. But i can see still to date it is showing the status processing. They asked me to submit /kyc...

As i was in rome for 2 months i had misplaced my reading glasses, so i had told my fried to send me on through courier. He sent it through dhl express. As the shipment reached rome, i was told by dhl in rome that i had to pay approx. 90 euros to clear the shipment for which i refused and told them to re-ship back to mumbai. The dhl representative in rome called me and said that the shipment has been sent back to mumbai.

When...

Hello
This is Nikunj Suvagia from ahmedabad.
I requst for 1 kg sample pickup from spain to Ahmedabad, for thati all ready paid you charge 6000 rs.
Pick Ref : cbj[protected]

Now dhl branch ask for 4000rs extra charge for additional wait for packing which is 3 kg extra cause my sample is only 1 kg.

And also ask for 1100 rs custom duty while product cost is only 20 rs perkg so how it is possible...

My son has sent my used clothes that i have forgot to get while returning from us and the saree worth is 8000 when bought but they are demanding for 14000 rupees to release the packet in the name of customs and when i have asked for the recipt given by customs while taking the payment, then they send me a invoice and bluff around stating thats the one and the attitude is disgusting and its clearly understood that they are bluffing around...

With ref to awb no [protected] the courier was delivery on 06.06.2016 by paying rs 756.00 vide your invoice no d66451837 custom & your handling fee of rs 500.00 along with service tax. Which is total wrong of your company charging rs 500.00 handling fee which is not at all fair.
As you are taking courier for delivery its your company part to clear the courier from custom or your company should not promise to delivery the courier at...

OK I loved dhl years ago and then slowly their service went bad to worse, I was a regular use of dhl while I used it to send gifts to Australia from India. They lost my item twice and once my item was in Austria instead of Australia. The next time it was delivered to wrong address completely and the person who they delivered too stole few of the items from the box. So I said to myself that's it. And stopped using dhl altogether. This year...

Myself Ancy thomas.I have received a parcel via dhl corrier service Awb no [protected].The parcel was send on 20/06/2016 from usa, philadelphia.parcel contains one hand bag, 3nail polish, one birthday card.total value of 300 USD.Weight of 1.6(2.5 lbs).Which reached in india on 25/06/2016 there they have charged basic COUSTOMS DUTY RS 2498/-;COUNTER VAILING DUTY RS3434/-;ADDITIONALCUSTOM DUTY RS 1243/-, EDUCATION CESS RS 178/-;HANDLING FEE...

Dear Sir/Madam,

In ref to my email to Jyoti.[protected]@dhl.com dated 26th April 2016, being an global orgainsation, it has failed to respond to my email.

One of the employee of DHL with a similar name has availed a loan from HDB and its reflecting in my Cibil records, I have send an email to ramesh.[protected]@dhl.com and address to Jyoti Rowkavi and either of them have replied yet.

Please note, you may be...

My tracking number is [protected] my shipment is samples of fan and chargeable battery it delay by more than 20/25 days shows on hold in custom.
When I call at toll free they are telling they will release the shipping after battery is discharged .
Battery discharge cycle is of 6 hours but for last 20/25 day they are telling after discharge they will release.
Please help....

My parcel was sent from Hong Kong, it was a digital camera the market by customs was declared rs 10000.now the company is asking me additional handling, but it is not declared anywhere, not on their website and also they didnt told me by any written means, even i contacted them more than 5 times but they didnt told me about that, the company is doing this to a lot of customers almost maximun.that means company declares hidden charges without...

My shipment number [protected] was received by me on the 8th january 2015..At that time it was not informed to me that i have to pay for any custom clearance at very first place. The order came to me, i signed it infact i used the product as well..its been already 10 days now..and all of a sudden i get a phone call after 10 days of receiving the shipment that due to human error your company forget to collect the custom charges..i just want...

I am Atul SURESH INGALE I received PF of 1st cheque and remaining 35%amount still not recv from 4 months. My employee id- B18298 PF no. KN/BN/34272/596139...

This is manisha. I have a courier from warangal, india to abingdon, maryland., usa on the name of laxmikanth reddy of tracking number: [protected]. It has been given on monday evening 21st dec, 2015 and agent said that the shipment will be delivered by 24th dec 2015. He shipmemnt has been pickeup by tuesday night 22nd dec 2015, but for a week too i dont have any update on this coruier. Its showied no estimated date of arrival. And if i...