DHL Express India Complaints & Reviews

[protected] we have booked dhl is given promise to deliver 26/11/21 but till date not deliver the our parcel

Very very worst service given and no proper answer given by dhl...

AWB no. [protected]

The material was required urgently and hence booked on 24.11.2021 and reached on 27.11.2021 by express mode.

The KYC team of DHL did not specify any documents required and mentioned that KYC was to be completed.

Every time we called them, they asked for new documents and the process was held up for 3 days.

On 29th. I received Mail confirming approval of documents.br...

Package AWB [protected] is with facility for almost a month. DHL is not delivery the package neither it response to my queries via email and Twitter. I am helpless. I am paying money for package deliver and DHL is not taking responsibility....

Dear Sir / Madam,

I representing TCS Chennai employ supporting Banking client, in fact i had submitted all relevant documents as per KYC team advised like PAN card, Tcs offer letter, Electric Bill and declaration letter followed by I had received first courier successfully .

now the problem really is second courier remote token it suppose to arrive it got stuck at Bangalore customs for KYC, when I spoke to...

This is to inform you that I want to file a complaint against DHL express with regards to still holding of my parcel over month period which is on shipment under airway bill [protected]. Please requesting you to take immediate action against this matter and avoid any further delays in delivering my parcel, if any further delays will force me to seek legal help against DHL EXPRESS to resolve this matter or use social media platforms thank you...

Inspite of submitting Govt approved docs they are wantedly rejecting to get more money on daily basis. This is wrong and fraud. I will file case in consumer court.
FED EX IS BEST...

AWB [protected]

I ordered a heath product (blood pressure medication) from uBuy and they used DHL to courier the product. 30th Oct 2021. Total amount: Rs.7, 845/-.

The product costs Rs.5300/- and I paid 2500/- for "Express Shipping." After a long delay (reason given: "held by Bangalore customs"), I received a message from them asking me to pay additional amount of Rs.4500/-.
Message from DHL:
"Your...

In my Shipment from Singapore to India, DHL CSA mailed us and require a CHIMS Certificate, CHIMS website upgraded the format of Registration, and we submitted the required documents, but Now DHL CSA not approved that documents, because of Ministry of Electronics and Information Technology has been upgraded the format. DHL CSA Concern person is asking for old format, how can we get that old format, Please help us to get old format otherwise...

Please DONOT send anything using DHL service from Garudavega from USA to INDIA. Customer service is very bad and my shipment sent on 28th August has still not arrived in Bangalore. Custom process is horrible.NEVER ever ship using this service. DHL is asking to pay Rs: 7200 for $39 value shipment after 45 days. DHL service is very bad.

All requested docs are provided, there is a fraud group who are linked from DHL Bangalore...

Delhi Dhl clearing agent not able to provide the proper explanation of what they need for clearance?
They are commercial invoices for 4 th item. Where as from dhl Easton Ohio all documents were sent. Things are getting delayed intentionally.
This type of customer service is not at all acceptable from a world class brand.
I am escalating same in usa as well.
The clearance agent name Disha Chabra telling 4 th item...

Consignment no [protected]...

I had ordered a package from Austria. I got dispatched from Austria on 6th and was supposed to be delivered by 15th September. After delaying for a long time and doing different procedures. I received an email from them a few days back that they will destroy my product as it has a little silver component in it. What the hell is this?!? Have they gone crazy!! I had paid so much for the product to get it destroyed. I was even ready to hire...

Breach of Privacy= I had a DHL shipment that was delayed due to certain unfair charges which were in the end waived off by the company, Very kind of them and my shipment is already received. My concern is I have moved country and DHL had my old telephone number from INDIA. Today, I received an international call from DHL automated recorded message that this is my final reminder to collect the shipment. Following that my Room mate gets a similar...

My AWB no [protected] was shipped from Ohio USA on 14th sept 21 it landed here at Mumbai on 17th sept 21. From there onwards the packet smaller than a shoebox containing sample pieces is awaiting customs inspection. This is almost 20 days it is lying there to get cleared. The customer service giving typical information that it will take time since backlog is to be cleared. Further I get email from clearance assistant that the shipment is still...

I have a shipment sent via DHL from Bangalore to Hyderabad.
But it went directly to Nagpur from Bangalore.

This is ridiculous and makes no sense because to reach Nagpur, you have to via Hyderabad.
This is a surface shipment (not air).

They are delaying my shipment due to inefficient routing.

Worst company ever.
Never use DHL for domestic shipments in India
br...

I had ordered a package from Austria. I got dispatched from Austria on 6th and was supposed to be delivered by 15th September. After delaying for a long time and doing different procedures. I received an email from them a few days back that they will destroy my product as it has a little silver component in it. What the hell is this?!? Have they gone crazy!! I had paid so much for the product to get it destroyed. I was even ready to hire...

Dear Team,

This mail is regarding the consignment number GGN012 sent on[protected] from DHL mover and packers, PLOT NO 4, Ashok Vihar Phase 3 Near Park View Public School, Gurgaon, to the following consignee.

Saranya,
41, Thillai Nagar,
Machuvadi,
2828 Door No,
Pudukkottai,
622004.

Consignment referred by Mr Rajeev-Mobile No[protected] and the confinement...

Every time I need to call customer care and tell them they are sending to the wrong location . It is roaming full Indian except the delivery address . They don’t even care to address the issue...

They've taken over a month and still no news of where my laptop is. They keep sayings its at customs and not given a single update. They keep asking for the same KYc even though it has been submitted. No logic in their need for documents. And I'm sure they are going to charge demmurage for all this. they seem to be running a big scam as all the complaints I see are the same....

Dear All

My name is Kaizer Penwala, proprietor of Hakimi Stationers.
I am writing this email to inform you all of how I have been Harassed by the customer support team in DHL.

On the 1st of September, we were supposed to make our duty payment to DHL (Rs.1.5lacs) for our import shipment.
Due to an unfortunate error by the bank, the payment had been made twice and on the same day, we informed DHL...