DHL Express India Complaints & Reviews

Sir . I was ordered meticore bottles for weight loss and my order was shipped on 19 th march and on 26 th March arrived in destination country . But when i contact with meticore they are give me a new tracing number than i checked my product arrived Kolkata Air foreign rlo building on 3 rd april but till now no movement in ky order . So plzz sir this is ky humble request plz dispatch my product plzz sir...

DHL KYC verification team is completely incompetent and cannot use their briains. I wonder if they have some other interests. Clearly, delivering the product to the customer is not something they want and they keep looking for extremely frivolous reasons to reject KYC and give hardship to the customer. Pathetic!!...

Abhijit, Pune.

I have a shipment coming on my name it was shipped from origin country in February 2021 and was expected to be delivered within 7 days.
However, it's been more than 2 months I have not yet received any update on the shipment nor DHL india providing any response. They have failed to their promise....

Dear Team
I have been contacting Shiney Kanwar, Anagha Jawkar, Harsha Lal Chandani but I am not getting any revert from the them as my Acc[protected] is not working.
Payment has been made but why the account is locked?
Rgds
Simran Kaur
[protected]...

I have done the payment 18th Mar 2021 and from that day DHL team is playing the foot ball with us with unrealistic reason.

Booking manager not attending the call and not responding to email
Today i begged to pick guy but he is explaining system but not trying to solve the problem, his name is
Santosh Shelke +91 [protected]
basically parcel booked from JSW Steel Vijay Nagar Bellary, payment collected with...

My friend have sent the Wet-Grinder along with lactogen baby food powder from Trichy on 25th Feb to Sweet-Stockholm. He has checked with the vendor and confirmed that the lactogen powder can be included in the courier. Its reacged sweden on 1st week of March and then returned by mentioning that the lactogen powder is not allowed.

First concern is, it's almost one and half months but I am not getting any updates from the DHL...

My friend have sent the Wet-Grinder along with lactogen baby food powder from Trichy on 25th Feb to Sweet-Stockholm. He has checked with the vendor and confirmed that the lactogen powder can be included in the courier. Its reacged sweden on 1st week of March and then returned by mentioning that the lactogen powder is not allowed.

First concern is, it's almost one and half months but I am not getting any updates from the DHL...

I ordered a product from US and it was shipped by DHL, due to customs problem the product is stuck in customs. we tried contacting dhl through mail and through phone there is no response. please do the needful by calling us back...

Hi our supplier sent sample through DHL against Docket No. [protected] dated 1st march, required docs by DHL India submitted on 12th march but till date no revert from DHL, following daily but no response. Please check its samples and our whole project is on hold due to this.

Amit Thakur
[protected]...

It has been stuck in Bangalore airport for more than 10 days. Have to keep calling DHL to get updates. No email gets replied back. Even following up is an issue. Such a pathetic courier service....

Hi Team,
My AWB no. [protected]
How many months keep in Customs, almost 5 months(November 1st, 2020) the shipment arrived at Banglore. 3 months wasted due to DHL KYC process and I paid almost half cost of shipment to Customs charges for DHL KYC delay only.

On February 1 st I paid customs charges, still DHL is saying it is under customs only. At least one person in DHL don't have responsibility and accountability....

Its a shame that DHL could not able to clear my package which was from UK for more than a month. Even though i submitted all my KYC documents still they are in the stage of clearance. They even amended my bill and wanted me to pay 1000rs, Keeping my package without clearing i only have to put a penalty on them, still i agreed, as I need my laptop from UK sent by my head office to start my work.

Because of this I couldn't able...

Dear DHL,

It's been more than a week since my shipment landed at Bangalore customs. Since then I am contacting DHL customer care and CSA team for the clearance everyday. They are asking for new documents everyday and I'm clueless since this is the first time I'm importing on behalf of my company.

There was not one customer care or CSA team communication initiated from your end. Every time I contact Customer...

My shipment was picked up from Taiwan on the 8th of February, this shipment is in the clearance stage for more than a week. There is no update from the clearance team regarding the reason for delay in the shipment. Can you please consider this on priority and do the needful....

AWB - [protected] shipment landed at BOM airport on 7-Feb-2021. No one from DHL responding on time even after taking follow up and sending reminders. Package was not located by DHL till 22-Feb-2021. Pathetic service by DHL and team members involved in this shipment clearance. I need DHL to fire all these team members. Below email id given who were not responding to customer.

'Pankaj Potle (DHL IN)' ; 'BOM CSA 7 (DHL IN)' ; 'bomgtw...

I made an online Purchase. I imported the same product from two different websites. UPS did a flawless delivery with a BCD of 10%, SWC on BCD 10% and IGST. Delivered the package quickly in 1 weeks time.

Where as DHL INDIA is a 100% fraud company full of cheaters, they are trying to fleece with 78% duty. AWB [protected]. Their employees harassed for 2 months. I Paid the duty similarly as paid by UPS too.

How...

Sir,
Date of incident :- 11/11/2020
Sam overseas (Manufacturer) on behalf of v sss mart india had booked dhl india to ship 8 cartoons total 800 genuine leather trifold pop up wallets worth rs. 8 00 000/- (Invoice attached) to be sent to usa by paying shipping charges worth rs. 1 57 997/-. Dhl failed to deliver the shipment to the destination and charges again to return the goods rs. 18 193/-. We received the only 7 cartoons...

Hi,

My friend ordered some chocolates from me which came from Dublin. They are stuck with DHL since 22nd Jan’21.

1. They did not contact me till 19th feb’21
2. I received a letter from DHL on 19th feb at my address that they are going to abandon my shipment post which I reached out to them and they informed me to submit the KYC.
3. I submitted the KYC documents on 19th feb itself. However my...

Hello atharva tradelink company send me anki vector and anki cozmo which value is $20.72 near about 1, 500 INR . I buy this product
the company send it to me as a gift item for review .
According to foreign trade act .The Government exempted gifts item received from foreign country to persons residing in India from the whole of the custom duty under foreign trade act . In the present scenario in the import of goods up to value...

Sir,

On 28/1/2021 I had sent a document with Way bill No [protected] by paying an amount of Rs.4544.00 to my client Thomas John, 1202 Mazetti Road, Stroudsburg, P.A, 18360, U.S.A, It is with great grief that the document didn’t reached my client till now and the response from your staff is very pathetic.

On 5/2/2021, I understood from my client that the document was delivered to a different town to a different...