Digipurse — Money not added to the the digipurse wallet

Dear sir,

I added 3000 to my digipurse wallet from RBL BANK debit card on 13/05/2016 which topup id is[protected] but still after more than 24 hours, i didn't get the money in my wallet.

its showing in the transaction history of my wallet but not in available balance.

please look into the matter and do the needful asap.

Thanking you!

your sincerely

jay tiwari