[Resolved] Digital India Deal — curren analogue black dial men watches by sports sent and received defective

Norman Andrade

from Vasai-Virar, Maharashtra

Address:	Mumbai City, Maharashtra, 400021
Website:	digitalindiadeal.com

On 12.12.2017 order no.#[protected] for curren analogue black dial men watches by sports for rs.599/- was placed online with offer of free confirmed gift of rs.74, 599/- which was samsung led 59"tv. After making the necessary payment through pay u money for rs.599/- and confirmation sent about receipt of payment, i received the delivery of the order curren analogue black dial men watches by sports which was received defective and the free gift was not attached.

I was informed after 4 days to make payment of rs.6499/- which included gst charges to enable receipt of samsung led 59" tv.

I now request that the amount of rs.599/- be refunded for the defective product order curren analogue black dial men watches by sports.

Awaiting a response from you

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Feb 5, 2018

Complaint marked as Resolved

Digital India Deal customer support has been notified about the posted complaint.

Dec 31, 2017

Updated by Norman Andrade Do not treat the matter as resolved but still unsolved

Verified Support

Dec 31, 2017

Digital India Deal Customer Care's response Dear Customer,
Thank you for taking the time to write to us.

We have escalated your issue to the concerned team. We assure you that we will resolve your problem

Regards,
Customer Support
TEAM DIGITALINDIADEAL
[protected]
[protected]@digitalindiadeal.com

Verified Support

Jan 02, 2018

Digital India Deal Customer Care's response Dear Customer,

Thanks for showing interest in our offers & shopping with us.

Our customer care team will get back to you shortly & help you in resolving your queries to the best of your satisfactions.

For further queries you can call our customer care numbers @[protected] or write to us [protected]@digitalindiadeal.com.

Thanks & Regards,
Team Online Support