[Resolved] Dish TV — 102 error - showing low balance after recharge

maheshmethal

from Mumbai, Maharashtra

Address:

Sukuratham house, ittithodikayil, kunnamangalam po, kunnamangalam calicut kerala, Kozhikode, Kerala, 673571

My vc no is [protected] im from calicut kerala. I have been receiving error number 102 page, though i have sufficient balance in my account. On repeated reset requests from the customer service end, nothing happened in return.
Now the company intends to send a technician whom i should be paying, how justified is this! For none of my mistake why should i pay the service personnel?

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May 27, 2019

Complaint marked as Resolved

Customer service representative came to my home and changed the frequency to latest satatlite. But still I need to pay 200 as srevice charge

DishTV customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

DishTV Customer Care's response Dear Mahesh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

May 27, 2019

DishTV Customer Care's response Dear Mahesh,

We understand that your issue has been resolved now. Feel free to get in touch with us in case further assistance is required.

Regards,
Online Team
DishTV