[Resolved]  Dish TV — broadcast not provided

Address:Faridabad, Haryana, 121001

Dear sir,
I am a dish tv customer vc number [protected]. On 18/09/17 while watching suddenly broadcasting stops and after various complaints the issue is not resolved. Even they changed our rs.99 plant into rs.85 + gst (100 rs total) plan on their own behalf without our consent and with that plan they said it is compulsory to take some super sport pack of rs. 42.62 + gst (55 rs approx) and we need to take and use it with rs 155.
But even on their website there are no such conditions mentioned. Services are being stopped from 18/09/17 and they are forcing us to give extra 200+ 50rs gst for technician visit to them but as an engineering graduate (Ece) i have checked there is no problem on our side, antenna is receiving signals from their nss6 satellite and in proper condition. After a mail complaint they are continuously calling us and forcing us to take that changed plan and compulsory plan with technician charges where their is no need of a technician.
Please look into the matter,. Hoping a good response from you.

Thanks & regards
Aditya
[protected]
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Nov 11, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2017
DishTV Customer Care's response
Dear Aditya,
Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Oct 03, 2017
DishTV Customer Care's response
Dear Aditya1401,

Hope you are doing good.

As per our conversation with you on [protected], it has been informed you that one entertainment add-on is mandatory with Bharat pack and previous package Dish99 cannot be given.

Regards,
Online Team
DishTV
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