[Resolved] Dish TV — broadcast not provided | |||
Dear sir, I am a dish tv customer vc number [protected]. On 18/09/17 while watching suddenly broadcasting stops and after various complaints the issue is not resolved. Even they changed our rs.99 plant into rs.85 + gst (100 rs total) plan on their own behalf without our consent and with that plan they said it is compulsory to take some super sport pack of rs. 42.62 + gst (55 rs approx) and we need to take and use it with rs 155. But even on their website there are no such conditions mentioned. Services are being stopped from 18/09/17 and they are forcing us to give extra 200+ 50rs gst for technician visit to them but as an engineering graduate (Ece) i have checked there is no problem on our side, antenna is receiving signals from their nss6 satellite and in proper condition. After a mail complaint they are continuously calling us and forcing us to take that changed plan and compulsory plan with technician charges where their is no need of a technician. Please look into the matter,. Hoping a good response from you. Thanks & regards Aditya [protected] Was this information helpful? | |||
Nov 11, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Sep 29, 2017 DishTV Customer Care's response Dear Aditya, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Oct 03, 2017 DishTV Customer Care's response Dear Aditya1401, Hope you are doing good. As per our conversation with you on [protected], it has been informed you that one entertainment add-on is mandatory with Bharat pack and previous package Dish99 cannot be given. Regards, Online Team DishTV | |||
Add a Comment | |||
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
Post your Comment