[Resolved]  Dish TV — Cheap quality hd set top box

Address:380052

My name is manish s parmar my vc number is:[protected] i have upgraded my normal dish tv set top box to hd set top box, after changing set top box company says its only cover 90days warranty period, then after 4month my new hd set top box fail and dishtv executive told me that i have to change new hd set top box and i have changed it. After 4month same problem comes and dishtv executive changed again new hd set top box, means i have paid 560/-rs 3time, dishtv using very low quality hd set top box which fail after 90days period. I told every one who plan to buy dish tv never buy it otherwise u have ready to pay rs 560/- every time after warranty period. Dish tv executive never give you proper response.
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Oct 3, 2016
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2016
DishTV Customer Care's response
Dear dnp89

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Sep 01, 2016
DishTV Customer Care's response
Dear dnp89

We hope your issue has been resolved. Moreover, we have taken your valuable feedback and will work on it. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Only tamil channels wanted pack change
DishTV Customer Care's response, Sep 9, 2016
Verified Support
Dear ranjithrrkumar9482
Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Sep 16, 2016
Verified Support
Dear ranjithrrkumar9482

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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