[Resolved] Dish TV — dish tv - problem in selecting the new pack

advaittichu

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600053

My vc no-[protected]
I have already changed to new pack and given all the details. Wqhen i called on 31.01.2019 they said it will automaticaaly change from feb 1st. But on feb 2 all the channels except some tamil few channels all the channels as been disconnected
I was in south all sports and add on was english entertainment.

Now its showing joy pack + tamil.

Could not connect to the customer care as its always busy.

I could not login into my account itself now.
Full of error.
Installed in mobile app. But there too lots off bugs.

Want them to take back their dish and give back my money.

Better lets all switich on to set top box itself.
This dish is full of confusion and there is no one to help us.

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Mar 18, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

DishTV Customer Care's response Dear Customer (advaittichu),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Feb 13, 2019

DishTV Customer Care's response Dear Customer (advaittichu),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV