Dish TV — Unauthorized charges | |||
Hi My Name is Lakshmi Prasanna. Dish Tv VC number is : [protected] My Dish Tv Switch off date is 15-March-2016 and currently i am using 215 Jumbo Family pack. on 16th march when i recharge my account with 460 they deducted 44 rs from my account. Regarding this i had a call with customer care and the explanation goes like this. Sir, you need to recharge your dish tv before switch off date, if there is any delay in recharge then we will charge 25 rs and some extra taxes. Its really wonder that when i took dish tv no one told all these rules and regulations. At least these details are not there in website. My concern is when they advertise why dont they tell all these things, why dont they notify me before deducting money from my account.why not notify customer saying that switch off date is ******* and 25rs will be deducted for any late fee. Was this information helpful? | |||
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DishTV customer support has been notified about the posted complaint. | |||
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Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
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