Disha Eye Hospitals — chalazion surgery not done properly

My wife had done chalazion surgery in disha eye hospital - gariahat under
Dr. Sujoy banik on 15th nov'17.
It was been told to us that after 3 days, she can resume to her normal work
Very sorry to say that 2 weeks gone, she can't see properly through her left eye which has gone chalazion surgery and the chalazion re-occur in the same eye same position.
The eye pupil was diluted in such a way still it didn't come to normal shape.
This is just not acceptable.
Moreover, we cannot reach doctor over his phone. Every-time a lady pickup in emergency number given to us and we have to report all the problems to her. Then either she will speak to the doctor or advice us to come again.
Doctor is also always in hurry, never checkup with adequate time.
In one words, the hospital arrangement is very poor and will not suggest anyone to go to disha.
Was this information helpful?
No (0)
Yes (1)
Disha Eye Hospitals customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,
I am choosing package of 21000/- for mother's eye operation. I have a Mediclame.
Earlier visit Rs 100 for Doctor visit and Rs 300 for test. Request reimburse or return the said money Rs 400/-.
We / our family faith on Disha.
Patient ID P[protected].
Patient name Krishna Basak
Thanks
Sibendu

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Disha Eye Hospitals
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    25
    Pending
    0
    Resolved
    5
    Disha Eye Hospitals Phone
    +91 33 2593 3737
    +91 33 2593 1729
    Disha Eye Hospitals Address
    88 (63A), Ghoshpara Road, Barrackpore, Kolkata, West Bengal, India - 700120
    View all Disha Eye Hospitals contact information