[Resolved]  DishTV — 102. low account balance

Address:Flat No. 6, Building No. 31, Al Kuleiah St., Al Khuwair Muscat, Sultanate of Oman

My dishtv with the vc number [protected] is not working since 26/05/2019. I still have balance in my account and my next recharge is on 17/06/2019. My tv screen is displaying "102 no account balance". I have switched on and switch off the receiver so many times as per the customer care instructions. Customer care is instructing to change the channel to 96. But from this screen i am not able to change my channels. and the response from customer care is poor and good with auto reply that issue will be resolved in 24 hrs.

I have been using service from past 1 year in same location and it working fine till i failed to recharge. Once i have recharged service is not resuming back.
Was this information helpful?
No (0)
Yes (0)
Jun 4, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
May 03, 2019
Updated by Sachin Kaji
Date which i have mentioned above is wrong and date is 26/04/2019.
Verified Support
May 04, 2019
DishTV Customer Care's response
Dear Sachin,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Dish TV Team,

Mail has been already sent to [protected]@dishtv.in and [protected]@dishtv.in and there is no response on follow up's as well. Please refer the sent mail communications for your kind reference.

Regards,
Sachin

DishTV Customer Care's response, May 6, 2019
Verified Support
Dear Sachin,

As you're using the connection outside India, we won't be able to help you regarding your matter. Please reach out to the nearest local dealer of your location for any assistance.

Regards,
Online Team
DishTV

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information