DishTV — 3 months recharge done not getting extra 8 days

kuljit singh sandhu

from Mumbai, Maharashtra

Address:

Chandigarh, Punjab

This is in reference to my dish tv a/c no[protected], which was recharged on 11 july 15 by paying on line RS 750, through transaction ID[protected], for super family pack.I was supposed to get 8 extra days on three month recharge according to terms of the policy, but it is recharged till 10/10/15, so you need to rectify this and notify me on my registered cell no i.e [protected].Please also remove message ikon which continuously remains on t v screen despite deleting it.Thanking you ..kuljit singh sandhu, h.no.109, sector 28A chandigarh.

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Dear kuljit singh sandhu,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dishtv

Anoop Singhal

from Noida, Uttar Pradesh

This is in reference to my dish tv a/c no[protected], which was recharged on 02 October 2016 by paying on line RS 1100. I was supposed to get 17 extra days on six month recharge according to terms of the policy, so you need to rectify this and notify me on my registered cell no i.e [protected].

Best Regards,
Harish Kumar Agrawal

DishTV Customer Care's response, Oct 7, 2016

Verified Support

Dear Anoop Singhal

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Oct 8, 2016

Verified Support

Dear Anoop Singhal,

Hope you are doing good.

As per our conversation with you on 8865917720, we have updated your MY DishTV space. Request you to keep the STB on 999 LCN for 15 mins. Switch off date of your connection is 20 Apr 2017.

Regards,
Online Team
DishTV