DishTV — A message to R.C.Venkateish reg fake / wrong / rude / arrogant customer care service

Address:	New Delhi, Delhi, 110084
Website:	www.dishtv.in

Hi All,

VC No. - [protected]

I got a call from Dish TV Executive and offered a one month free subscription of some channels. So I asked about what if I don't want to continue the subscription of these channels from next month after this free subscription got finish?
The Executive told me
NOT TO WORRY SIR, ONLY YOU NEED TO RECHARGE YOUR CURRENT PACK CHARGES WHICH IS 355/- PER MONTH INCLUDING ALL CHARGES AND THIS FREE SUBSCRIPTION WILL NOT CONTINUE.
So I agreed to HIS information and said yes activate the first month free subscription.
But now I come to know that it didn't get discontinue and I have to pay for the same.
So I called to Dish TV Customer care there I came to know that i was misguided, so asked to talk with any senior person, and He is I must say sounded like the owner of DISH TV. He said very clearly it's your fault not ours and you have to pay for it. We won't be giving you any kind of adjustment for the same. So I asked him that you must be having the recording of that cal which I recived from your end, So he simply dinied it and said no we have only smses of the same and there is nothing mentioned here that the executive gave you wrong information.

This is SICK nothing else.

I would like to bring in notice that I WAS a Loyal customer of Dish Tv and this is what Dish Tv payed me back.

I also know that there would be no effect if Dish TV loose any single customer.

But I think it's a real loss to loose a LOYAL CUSTOMER. I am very much sure if DISH TV thinks to do work in this way then very soon there would be no more LOYAL CUSTOMERs left for you. Today you loosed only one Customer but I can assure you very soon you are gonna loose many more like us.

THINK ABOUT IT.

Many Thanks & Regards,

Deep.