[Resolved] DishTV — About short recharge agaist cash collection by Dish tv

Mahendra Garg

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700040
Website:	Dishtv

My Vc no [protected] was updated on 05/03/2017 & a cash collection was made with understanding given me that this money shall be adjusted against future recharge for 3 months & 22 days.
Unfortunately, recharge date now showing as ondate is 11/05/2017 ( i.e only 2 months & 6 days). The actual recharge date next should be 3 months & 22days as promised. Kindly Show the next date as 25/06/2017. This maybe done urgently as promised & agreed.
Thanks.
M. Garg

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May 7, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2017

DishTV Customer Care's response Dear Mahendra Garg

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Apr 03, 2017

DishTV Customer Care's response Dear Mahendra Garg

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

May 07, 2017

Updated by Mahendra Garg Even till date my complaint against my card no.[protected] lodged on 5th March 2017 has not been attended.You have collected CASH of Rs 1150/- on understanding that this money is for renewal for 3 months & 22 days i.e upto 25/06/2017. Now strangely you have put recharge date as 11/05/2017 sue motto.
Either, kindly change the recharge date to 25/06/2017 or else return my money of Rs1150/- collected by you.
This may be treated as urgent.
M.Garg