[Resolved]  DishTV — Activation not done by installer

Address:	Amritsar, Punjab, 143001
Website:	www.dishtv.in

I am simranjit Singh from Amritsar Punjab.
In 2 September 2016 new dish connection order given to SatNam Singh Mobile no. [protected] by my Mother Sakinder Kaur.
We got massage that your installation Request number is[protected]
Our service provider from Dish Tv Royal Electronics will come later to install the connection.Day after they come and installed the connection but when we start Tv due to shifting home Tv stop working on that time
Then we paid the Amount 1269rs for connection plus recharge.
But We did not see the connection is activated or not. They said it will be activated after an hour.
But from that day Tv not repaired by us due to busy schedule we were not recharge after till today.
But now I purchased new when I started Tv it's showing massage
102:viewing card deactivated
It's vc number is [protected].
Then I call the customer care number but they informed me that your details are not in our knowledge even the mobile number on which SMS from Dish Tv comes after booking that is not registered ?
How the massages comes from installation ?
The connection purchased by my Mother name Sakinder Kaur and mobile number is [protected] which is not registered ??

Today want to recharge connection kindly resolve the problem regarding activation.I did not telling you a story sir.
First of all your the Dealer named Mr.Satnam Singh does not working on given complaint.
2nd The boys comes to installed the connection activation not completed by them .proof is we are not registered customer why ?even after submit the document.
3rd We call every day to resolve the problem but there is no one who listen and working on it.
4th Yesterday, when I called Mr.Satnam Singh
He said you may change the box or viewing card must go on near shop of dish TV even address raffrance given by him.
When I went to shop he answered change your box from where you purchased.
Then i called Satnam Singh he Said give them phone I told him .
Don't know but he is agree after talking Satnam .
But he said gave them ID proof then i back to home to take I'd zorex copy to give them .
But after taking the proof till the box not changed by them not even viewing card activated by them he just said we passed the complaint to company.
After an hour the service provider will come your home and they repaired it.
Then i came back home.
But The whole day is passed no one come to resolve the problem.
The boy sunil technician mobile number who installed the connection is

[protected]
The order booked by Promoter Mr.Satnam Singh
[protected].The technician
Comes from Royal Dish TV.
Even not the good response throw direct online complaint .
Today when I visited the Royal Dish TV center to get help regarding activation
Supervisor says that this box is showing in the stock of swipe.
I don't what is swipe stock ???
I said kindly change the box or either activate it but he wrongly slammed that may be payment is pending therefore installation is no done ?
Then I questioned if payment not done by us then how technician installed the connection ???
Without payment which company provide there service and or gifted the box ??
Why box not in your knowledge ?
If payment not done why not the technician came after to uninstall the connection until today??
Then He aggressively said without confirmation that if he installed connection then why it's not completed by them cannot help you.
I fed up with his dealing he is totally going wrong even said that may be the box misplaced by technician😢
But the technician come with the Promoter SatNam they already confirmed that it's purchased connection then why the Royal Dish TV supervisor making there own story .
This is really bad.
They all trying to grab the payment by making reason.E even the
The last massage from company which
Is
The installation request number[protected]
Is close due to the reason is customer not having 2nd TV on 5th September 2016.

It means activation not completed ..
Why??
We already paid for connection on time when it is installed.
Please I understand that I am not registered customer to complaint but just because of your own labour /employee.
They did not working honestly.
So
Kindly resolve it untill how can I satisfy?
Note _
Promotor
SatNam Singh
[protected]
Technician
Sunil
[protected]
From Royal Dish TV center Amritsar Punjab.