DishTV — ad on channel without authorization

Address:

South Goa, Goa

sir,
I am customer of Dish TV since last 14 years.My VC No. [protected].Over the years the approach of your company towards customers has become unfriendly.I have removed all Add. on channels, still last month you have shown Zee Khanna Kazana, which is I do not subscribed. Since last six months I have opted for Super World pack for Rs.320/- per month.When my family could hardly see 20 to 30 channels coming on your dish, why should I have all those south Indian and all other regional channels which I do not understand and in addition all those share market channels which I am not interested.Your company has been charging customers like me for unwanted channels in the name of different packs.If such attitude of company persist I am afraid in coming months you will lose many customers like me. To be customer friendly you have to change your policy.You should charge customers for those channels only which they would like to watch and not pack.And now you have removed Super World Pack from your web site. What is going on.Correct yourself before it is too late.
With regards