[Resolved]  DishTV — all hd channels and most non-hd channels not working

Address:Mumbai City, Maharashtra

I have kept on writing to dishtv customer care that even though i am keeping on recharging month after month - my issues are not getting resolved. Please check repeat of same emails being sent to dishtv customer care - they dont even bother to call or reply.

Ranjan lala
Sat 10/6/2018, 2:28 pm
Hi dishtv,

I have been keeping on writing emails to you regarding more than 60% of channels not working in my titanium - full-on hd pack.

I would like t bring to your notice; kindly reply.

After recharge, we kept the set top box on channel 96 for one hour.
Hindi & english serial - none of the hd channels are working!
Movies - hindi and english - none of the hd channels are working!! Further - hbo, mnx, wb not working.
Sports - none of the hd channels are working. Even star select 1 & 2 not working.
News - most news channels are not working!!! Cnn & bbc also not working!!
Discovery, etc - all hd channels not working.
If i don't have hd support - please switch me to non-hd and please credit my account accordingly.

Error code is - 301, you are not subscribed to this channel - for all.

I have written enough emails without problems being sorted out. Kindly correct the same immediately.

Regards,

Ranjan lala
Was this information helpful?
No (0)
Yes (0)
Nov 8, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Oct 06, 2018
Updated by CoolKK
I have kept on writing to dishtv customer care that even though I am keeping on recharging month after month - my issues are not getting resolved. Please check repeat of same emails being sent to dishtv customer care - they dont even bother to call or reply.

hi Dishtv,
VC NUMBER [protected].
I have been keeping on writing emails to you regarding more than 60% of channels not working in my Titanium - FULL-ON HD pack.

I would like t bring to your notice; KINDLY REPLY.

After recharge, we kept the set top box on channel 96 for one hour.
Hindi & English serial - none of the HD CHANNELS ARE WORKING!
MOVIES - Hindi and English - none of the HD CHANNELS are working!! Further - HBO, MNX, WB NOT WORKING.
SPORTS - none of the HD CHANNELS ARE WORKING. Even STAR SELECT 1 & 2 NOT WORKING.
NEWS - MOST news channels are not working!!! CNN & BBC ALSO NOT WORKING!!
Discovery, etc - all HD CHANNELS NOT WORKING.
If I don't have HD support - please switch me to non-HD and please credit my account accordingly.

Error code is - 301, you are not subscribed to this channel - for all.

I have written enough emails without problems being sorted out. Kindly CORRECT THE SAME IMMEDIATELY.

Regards,

Ranjan Lala
Verified Support
Oct 08, 2018
DishTV Customer Care's response
Dear Ranjan Lala,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information