Submit a Complaint
Satellite, Cable DTH TV
DishTV

[Resolved]  DishTV — Already recharged but still not updated

Address: 380007

I was already recharged my dish tv account which is [protected] on[protected] and also get conformation message on[protected]. Today[protected] evening 15:10 hrs. But still showing message that today is last date. I was yesterday call customer care but they are said "you are not recharge your account". I have a proof for recharged message which proof i am attaching with this complaint.
+4 photos
Was this information helpful?
No (0)
Yes (1)
Oct 30, 2016
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Sep 23, 2016
Updated by chhalaria I was already recharged my dish tv account which is [protected] on[protected] and also get conformation message on[protected]. Yesterday[protected] evening i was call customer care officer and they are said "YOUR ACCOUNT IS LOW SO NEED TO RECHARGE, YOUR AVAILABLE BALANCE IS ZERO SO[protected] AT 00:00 Hrs. YOUR ACCOUNT IS DISABLE. Today[protected] evening 17:58 Hrs. but still showing message that today is last date. I have a proof for recharged message which proof i am attaching with this complaint.
Verified Support
Sep 28, 2016
DishTV Customer Care's response Dear chhalaria

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Sep 29, 2016
DishTV Customer Care's response Dear chhalaria,

We tried to reach you on [protected] but unfortunately it was a wrong number. Please write to us with alternate mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Sep 07, 2020
DishTV Customer Care's response Dear Meghraj,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
 
5 Comments

Related DishTV reviews

[Resolved]DishTV - 3800 amount debited from my account while recharging dish tv[Resolved]DishTV - Dish TV not working and technicians charge again and again[Resolved]DishTV - Recharge done not updated1[Resolved]DishTV - worst, cheating, lying, greedy, fake, fraud, disgusting and shameless silly stupid greedy customer care, namesake senior and dish tv3[Resolved]DishTV - Stop Calling
View all 5404 DishTV Reviews

Comments

My dishtv number [protected]
my Name- Newtan debbarma User ID[protected]my mobile number is now active [protected]
now please changing my Name-Hiralaldebbarma & my self number is [protected] everytime send message and email my email [protected]@gmail.com
Reply
DishTV Customer Care's response, Sep 28, 2016
Verified Support
Dear TLM

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

Regards,
Online Team
DishTV
DishTV Customer Care's response, Sep 29, 2016
Verified Support
Dear TLM

As per our conversation with you on 8014901216, we request you to contact our customer care in order to change the name and phone number.

Regards,
Online Team
DishTV
RECHARGE with min. Rs. 100/- on 21/11/2016 vide ID [protected] but service still not activate...
Reply
I was recharge with 335/- last 48hr still its not updated we complaint to cutomer care 3times but not responed this 1time facing this promble about recharge every the recharge updated with in seconds but now?
Reply
DishTV Customer Care's response, Aug 26, 2019
Verified Support
Dear Lovely,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Sep 3, 2019
Verified Support
Dear Lovely,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV
I had already recharged my dish tv account a week ago...
Today morning I was watching news.. And after 12:00 pm This is what my tv is showing and now it's 5:55 pm
I had already called customer care still nothing happen...
Reply
I was already recharged my dish tv account on 7th nov21. . But still low balance message is showing . I was yesterday call customer care but they said we are refreshing your account, it will work after 15 mins. Today is forth day and still not working dishtv and same message is getting repeat that your account balance is low . Please resolve issue asasp.

Already recharged but still not updated - Comment #3919405 - Image #0
Reply
DishTV Customer Care's response, Nov 13, 2021
Verified Support
Dear Darshan,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Nov 20, 2021
Verified Support
Dear Darshan,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5404
    Pending
    0
    Resolved
    3734
    View all 5404 DishTV reviews & complaints
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information