[Resolved]  DishTV — Amount not refunded

Sirs,
I have been a regular customer of Dish TV for more than 10 years ( since June 2010). My VC number is [protected] and registered mobile [protected]. I recharged Dish TV on 12/01/2022 with Rs.3600 through internet banking by debiting my account which displayed on the laptop screen as FAILURE, so I again debited my account through internet banking which was successful with Rs.3600.00. So there are two debits on my account on 12/01/2022. My Dish TV account is credited with Rs.3600 only. The amount of failure transaction is still with Dish TV and the company (Dish TV) has not returned me till date.
I therefore, request you to look into the matter and make an order to them to refund my amount.
Yours faithfully
Stanislas Kerketta
Mobile No-[protected]
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Mar 6, 2022
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2022
DishTV Customer Care's response
Dear,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Feb 03, 2022
DishTV Customer Care's response
Dear Customer,

I hope my team got in touch with you & shared the required information. Do let me know if you need any further assistance in this regard.

Regards,
Online Team
DishTV
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