[Resolved]  DishTV — buy new connection but not get 2000 coupons

Address:Amritsar, Punjab, 143201
Website:dish tv

Dear sir,
I have purchased dish tv connection on 15 of december 2017 through your sales team noida they told me new connection charge is 1750 rs and 2000 rs coupons after 2 hr of installation and they give me ref. No.[protected], after that your company technician call every day that he is coming for installation but finally on 18 of december 2017 your technician installed dish tv connection. New dish tv connection nc no.- [protected]. But i have not received rs 2000 coupons message. I called your customer care he said no offer of 2000 rs coupons is there in your account than his senior talk me and their behavior was so uprooted and spurious that straights way nullify the image of dish tv. I again called your customer care and talk with your senior executive kapil i give my ref. No.[protected] and told him that i have purchased this connection on 15.12.17, he said he mailed to his senior and tomorrow you will get the message of coupons link but i have not received any message from your side, on 19.12.17 i again called your customer care he said no offer of 2000 rs coupons is there in your account and he told me that his senior will call me but i have not received any call from your side. So i request you to please give me 2000 rs coupons. And please tell the staff of dish tv to satisfy the customers at least with the words, if not possible to satisfy them with the services of the company. I think dish tv is a big company & committed for his product and service. Hope that you could look into the matter.
Thanks & regards
Deependar singh beas, amritsar punjab - 143201
Mo. No.- [protected]
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Jan 22, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
DishTV Customer Care's response
Dear Deepu(deepu19750),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Dec 21, 2017
DishTV Customer Care's response
Dear Deepu(deepu19750),

As per our telephonic conversation on [protected], You confirmed that activation and voucher related issue has been resolved for VC [protected].

Regards,
Online Team
DishTV
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