[Resolved]  DishTV — Call centre not taking calls nor site responding to mails.

I got a Dishtv set top box installed and after a month they change the package without informing us. From the 1st Nov been trying to call the call centre...call just won't be answered...wasted money...wrote to them got a reply but problem not resolved as they have changed the email address...provision made on the web site to complain and track ...that too does not work...the management is hiding and not dealing with the people problem. Dishtv should be penalised for such an unprofessional behaviour