[Resolved] DishTV — cannot register online using vc number

adlakha8

from Bengaluru, Karnataka

Address:

New Delhi, Delhi, 110059

Hello,

I recently got a new connection from dishtv and it was installed yesterday at my home.

I am now trying to register online so that i can manage my account and select more packs to watch the channels i want.

But i'm not able to register online.
My 11 digit vc number is [protected].
When i try to enter this number, it says the following: "oops! Your no. Is not registered with us. Please use your registered mobile no./ vc no. To login. To register your mobile no. Sms dishtv rmn [vc no] to 57575"

I even tried to send an sms from my phone to register my mobile number. But i got a reply saying :

"your request cannot
Be processed as your
Vc number is yet to
Be verified. Please
Resend your request
Once your contact
Details are verified"

Could you please let me know how do i register online.
Please verify my vc number for me so that i can do the login afterwards.

I have sent the complaint already to [protected]@dishtv.in and [protected]@dishtv.in

Please do the needful as soon as possible, i'm not able to watch my favorite channels.

Kind regards,
Jagdish

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Mar 19, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

DishTV Customer Care's response Dear Jagdish,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Feb 11, 2019

Updated by adlakha8 Hello,

Didn't you read my comment?
I have already sent the email to [protected]@dishtv.in
But no resolution has been done.