[Resolved] DishTV — Change of recharge date & monthly charges

Mahendra Garg

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700040
Website:	Dishtv

My V C No[protected] recharge date as per message received was 13/12/2016 & monthly package is & was Rs 320/-.Subsquently you have suo motto changed recharge date to 06/12/2016 & changed package monthly to Rs365/-.

I am appalled at your working & would like to adhere to recharge date as 13/12/2016 as per message sent by you & maintain monthly package of Rs320/-. Kindly rectify immediately. Please stop playing dirty tricks. Thanks.

M.garg

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Jan 11, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2016

DishTV Customer Care's response Dear Mahendra Garg

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Dec 08, 2016

DishTV Customer Care's response Dear Mahendra Garg,

Hope you are doing good.

As per our conversation with you on [protected], we have downgraded your package into New Super Family pack at Rs 270 per month inclusive of all taxes under transaction id URD07 12 16D [protected]. Moreover, we have extended 3 days subscription.

Regards,
Online Team
DishTV