DishTV — channel selection-d2h not working-excess subscription charges

Address:

Dish TV India Ltd. FC - 19, SECTOR 16A, FILM CITY, NOIDA, UTTAR PRADESH, INDIA. PIN CODE – 201301 Customer Care Email id: [email protected] Customer Care Number: 91156 91156 / 0120-3989677, Gautam Buddh Nagar, Uttar Pradesh, 201301

Re: videocond2h-cust id[protected]d2h account no.6605232-unable to use smart connect-unable to login-no otp-capucha not visible-unable to call customer service

Dish tv india ltd.

Fc - 19, sector 16a, film city,
Noida, uttar pradesh, india.
Pin code – 201301

Customer care email id: [protected]@d2h.com
Customer care number:[protected] /[protected]

Please update my selected channels immediately without any further excuses and delays. (Channel selection details attached-pdf and xl files).

Unable to view my current recharge balance ob tv screen.

Unable to login into my videocon d2h account for channel selection/my prepaid balance status.

(Using both windows and android mobile app. Otp not received on my registered mobile no.)

Unable to call customer care phone nos. All phone nos. Are busy/not answered.

Unable to use smart connect option for over one month.

My smart connect set top box under maintenance contract till dec-2020.

Technical support department kishorprabhakar. [protected]@dishd2h.com (+[protected] unable to help - according to them-since no hardware problem exists-all issues due to software from corporate office. (Screen shots of error messages sent to this email id and recipient has confirmed receipt)