[Resolved] DishTV — channel selection/ package/ cut off

amaanza

from Chennai, Tamil Nadu

Address:

Mumbai City, Maharashtra, 400053

This is to inform you that as per tria consumer can choose the selected channels by 31 march. I have paid the renewal charges rs 824 on 14th feb for one month however dish tv has automatically selected my package on 14th feb without my acknowledment and now my cut off date is 4th april (Not even one month) where i used to pay 824 now they have asked me to pay 1205 or else my cable will be cut off on 4th april
I have attached the account details for the same. Thank you

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May 17, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

DishTV Customer Care's response Dear Customer(amaanza),

Apologies for the inconvenience. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Apr 09, 2019

DishTV Customer Care's response Dear Customer(amaanza),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV