[Resolved]  DishTV — Charge and one service without confirmation

Address:Morbi, Gujarat, 363641
Website:www.dishtv.in

Dish tv complain number :[protected]
Name : kanjiya mehul

Once a time i have realized that my pack is changed downward without my confirmation even the call they received is not come from the register number, when i call dishtv they give me the number from whom they received the call, i call on that number and he said by mistake he gave me my vc number and they change the pack without my confirmation, even the owner of that number is agreeing that he asked them to changed the pack and in return they did not asked me any question to reconfirm that vc number is your or not.
Worst thing is that they dont even check recording and cut the call everytime during conversation, they torture us by transferring call to the senior and making the call in hold, now senior will again asked us to explain whole story and will asked us to wait 72 hour every time, the fact is there is already 1 month and 6 days passed but they always asked everytime to wait 72 hours more or either cut the call once we start argue,
I think this is all they do just to take extra money from consumer.
Worst dishtv servicve

Dish tv complain number :[protected]
Name : kanjiya mehul
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Aug 18, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
DishTV Customer Care's response
Dear Atul7656

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jul 13, 2017
DishTV Customer Care's response
Dear Atul7656

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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