[Resolved] DishTV — charged extra money for standard definition (sd) | |||
I booked dish tv my vc number is [protected]. I have been charged 1590 for standard defication whereas the website offer clearly shows 1490/- they have charged 100/- extra and now the company being a thief is not ready to accept that they have concealed the truth that sd connection is for 1490 and charged me for high defination (That is rs.1590/-) but given me sd connection. The sales representative said 1590 for the new connection as i have placed connection request for hd now they are giving statements that online booking is for 1590/- whereas no where it is mentioned that this offer is only for online payment customers. This is pure thug act and this is a voilation of rules of the consumer protection act. I demanded a conversion to hd as they have already taken extra money but they refused. I demanded waiver of rs.100, they are not ready to waive off and are saying that they are correct and they will not refund. I have been fooled and cheated. Dishtv is a very unrelaible company one can ever come cross with. As per conusmer act rules - a consumer should be given complete information even by a sales representative and also by the technician but dishtv staff has all after thoughts and do not stay loyal with the advertisement they show and put on their webiste. Was this information helpful? | |||
Aug 27, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jul 01, 2019 DishTV Customer Care's response Dear Aaliya, We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Jul 09, 2019 DishTV Customer Care's response Dear Aaliya, Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance. Regards, Online Team DishTV | |||
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