[Resolved]  DishTV — charges against subscription for 2 years for [protected]

Address:

Sector 134, Gautam Buddh Nagar, Uttar Pradesh, 201304

Hello dishtv team,

My monthly subscription was about to expire on 11th jan 2020.
I tried to recharge through app. While recharging, i saw an ad if i recharge for rs.8, 376 i will get 335 plus sd & hd channels for 24 months.
I find it attractive offer. I called the ivr number couple of times just to confirm if i will get both english and hindi channels to watch with the said package.
I was ack that i will be subscribed for both english & hindi channels for all genres.
Hence, i went ahead and locked the package, paid the amount rs. 8, 376.

After paying the amount, i don't see any english (Sd or hd) channels in the list. I was disappointed.
I called the ivr to complaint this. I was told this was only for hindi and cricket. Which i am not interested in.

When i asked for the refund as i am not interested with the given channels subscription, your associate is saying, it is non-refundable amount as i subscribed to a package. I will take this to consumer court if i am not refunded with my amount or given all the english & hindi channels.

This is a bad experience for me from dishtv like comapny.

Regards